Dental Office Manager: Lead Front Desk & Patient Care

Urban Family Dental; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Job summary

Urban Family Dental is a fast-paced, private and busy dental office seeking an experienced and motivated Office Manager to join our team. The ideal candidate is organized, dependable, patient-focused, and thrives in a high-energy environment while leading a team with professionalism and positivity.

Responsibilities include overseeing daily front office and administrative operations, managing scheduling and patient flow, insurance verification, billing and collections, and Medicaid claims

Qualifications

• Minimum of 3 years of dental office management experience required.
• Strong knowledge of North Carolina Medicaid required.
• Experience with dental insurance and treatment coordination.
• Excellent communication and leadership skills.
• Ability to multitask and stay organized in a busy office environment.
• Positive attitude and strong work ethic.

Responsibilities

• Oversee daily front office and administrative operations
• Manage scheduling, patient flow, and team coordination
• Oversee insurance verification, billing, and collections
• Maintain knowledge of dental insurance policies and procedures
• Work with North Carolina Medicaid claims, eligibility, and compliance
• Support and motivate team members to maintain excellent patient care
• Assist with reports, production goals, and office performance
• Ensure a welcoming and professional patient experience

Job description

Urban Family Dental is a fast-paced, private and busy dental office seeking an experienced and motivated Office Manager to join our team. The ideal candidate is organized, dependable, patient-focused, and thrives in a high-energy environment while leading a team with professionalism and positivity.

Responsibilities include overseeing daily front office and administrative operations, managing scheduling and patient flow, insurance verification, billing and collections, and Medicaid claims