Dental Office Manager

American Dental Companies; Washington (District of Columbia); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Paid Holidays

401(k)

Job summary

Kirkland Dental Smile in Kirkland, WA is seeking an experienced Dental Office Manager to serve as the operational backbone of the practice, partnering with two doctors and the clinical team to oversee front office workflows, scheduling, and patient financial arrangements.

You will optimize provider productivity, present transparent treatment plans, manage insurance claims, and ensure a high-touch patient experience in a modern, multi-provider setting.

Qualifications

• 1–2+ years of dental office management experience.
• Knowledge of dental terminology and PPO/insurance claims processing.
• Experience with dental software (Dentrix, Open Dental, or Eaglesoft).
• Ability to manage front office operations in a multi-doctor practice.

Responsibilities

• Oversee daily administrative workflows and staff scheduling.
• Present treatment plans with transparent pricing and coordinate patient financial arrangements.
• Manage insurance claims and accounts receivable.
• Optimize provider schedules for two doctors and two hygienists.
• Maintain high patient satisfaction through strong front-office leadership.

Skills

Dental office management

Leadership

Organization

Tools

Dentrix

Open Dental

Eaglesoft

Job description

Lead & Grow With Us! Experienced Dental Office Manager WantedPractice:

Location: Kirkland, WA (Totem Lake / Off I-405)

Compensation: $33.00 – $40.00/hour (DOE)

Schedule: Monday – Friday

Employment Type: Full-Time

About Kirkland Dental Smile

At Kirkland Dental Smile, our motto is S.M.I.L.E. – Smile More In Life Everyday! Led by Dr. Teresa Kang (a Seattle Met Top Dentist) and Dr. Kristin Song, our practice delivers compassionate, modern, and patient-first dental care. Located in the accessible Totem Lake area off I-405, our state-of-the-art office features AI-enhanced digital radiographs, CBCT 3D imaging, laser dentistry, and patient comfort amenities.

Our tight-knit, high-performing team consists of 2 doctors, 2 hygienists, 2 dental assistants, and 1 front office coordinator. We pride ourselves on transparent pricing, evidence-based care, and a warm, supportive environment where every team member is valued and empowered.

Position Summary

As our Dental Office Manager, you will serve as the operational backbone of our practice. Partnering directly with Dr. Kang, Dr. Song, and our clinical team, you will oversee day-to-day front office workflows, manage patient scheduling and financial arrangements, optimize provider productivity, and maintain an exceptional patient experience. This role is ideal for an organized, compassionate leader who thrives on building efficient processes in a modern, multi-provider setting.

Key Responsibilities

• Operations & Leadership: Oversee daily administrative workflows, manage staff scheduling, streamline patient flow, and foster seamless communication between front office and clinical teams.
• Financial Management & Billing: Present treatment plans with transparent pricing, coordinate patient financial arrangements, process insurance claims, and manage A/R and collections.
• Schedule Optimization: Optimize provider schedules across 2 doctors and 2 hygienists to achieve daily production and revenue targets.
• Patient Experience: Maintain high patient satisfaction by resolving complex scheduling/billing inquiries and delivering high-touch customer service.
• Team Synergy: Support team development, cross-training, and positive workplace culture aligned with our "Smile More" values.

Qualifications & Requirements

• Experience: 1–2+ years of dental office management experience (required).
• Industry Expertise: Strong knowledge of dental terminology, PPO/insurance claims processing, treatment plan presentation, and dental software (Dentrix, Open Dental, or Eaglesoft).
• Leadership Skills: Proven ability to manage front office operations and support a multi-doctor team with professionalism and emotional intelligence.
• Organization: Exceptional multi-tasking, detail orientation, and problem-solving skills.

Why You'll Love Working With Us

Competitive Compensation: $33.00 – $40.00/hour depending on experience.

Full Benefits Package: Medical, Dental, Vision, PTO, Paid Holidays, and 401(k).

Work-Life Balance: Reliable Monday through Friday schedule with no weekends.

Prime Location: Easy commute to our Totem Lake office in Kirkland with ample parking right off I-405.

Ideal Practice Scale: Support a well-balanced team (2 Doctors, 2 Hygienists, 2 Assistants, 1 Front Office Specialist) without corporate bloat or overwhelming administrative overhead.