Dental Office Manager

CHILDRENS DENTAL CARE CORP; Stoneham (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Free uniforms

Paid time off

Profit sharing

Training & development

Job summary

CHILDRENS DENTAL CARE CORP is seeking an experienced Dental Office Manager to lead administrative and operational activities in our pediatric dental practice. The role emphasizes professional conduct, patient-centered service, and efficient front-office management.

The ideal candidate will oversee scheduling, billing coordination, insurance verifications, and records management while ensuring confidentiality and high-quality patient experiences in a supportive team environment.

Qualifications

• Previous experience managing a dental practice is required.
• Bilingual abilities in Portuguese/English or Spanish/English are preferred but not required.
• Comfort with dental-management software (Dentrix, Open Dental).

Responsibilities

• Oversee daily administrative and operational functions of the dental office.
• Coordinate front-office activities, patient scheduling, confirmations, and communications.
• Ensure a welcoming, professional, and patient-centered environment.
• Manage insurance verification, billing coordination, accounts receivable and payments.
• Maintain accurate patient records and confidentiality.
• Communicate effectively with patients, dental professionals, insurers and vendors.
• Assist with treatment coordination to ensure a smooth patient experience.
• Identify opportunities to improve workflow and office performance.
• Support inventory management and relationships with suppliers.

Skills

Leadership

Administrative expertise

Dental office operations

Staff scheduling

Patient communications

Tools

Dentrix

Open Dental

Job description

Benefits:

• 401(k)
• Competitive salary
• Employee discounts
• Free uniforms
• Paid time off
• Profit sharing
• Training & development

We are a pediatric dental office seeking an experienced, polished, and highly organized Dental Office Manager to join our team. The ideal candidate will bring strong leadership, administrative expertise, and a thorough understanding of dental-office operations.

This position requires Previous experience managing a dental practice. Candidates who are bilingual in Portuguese and English or Spanish and English are preferred but not required.

The successful candidate will be comfortable working with dental-management software, including Dentrix and Open Dental.

Key Responsibilities

Oversee the daily administrative and operational functions of the dental office.

Coordinate front-office activities, patient scheduling, confirmations, and communications.

Support a welcoming, professional, and patient-centered office environment.

Manage insurance verification, billing coordination, accounts receivable, and payment processes.

Monitor office procedures to promote efficiency, accuracy, and compliance.

Coordinate staff schedules, responsibilities, training, and performance.

Maintain accurate patient records and ensure confidentiality.

Work confidently with Dentrix and Open Dental software.

Communicate effectively with patients, dental professionals, insurance representatives, and vendors.

Assist with treatment coordination and help ensure a smooth patient experience.

Identify opportunities to improve workflow, customer service, and office performance.

Support inventory management, ordering, and relationships with office suppliers.

Handle administrative concerns with professionalism, discretion, and sound judgment.

We appreciate your interest and look forward to welcoming a skilled and dedicated professional to our team.