Dental Office Manager

Select Dental Management LLC; Silver Spring (MD); On-site; USD 60,000 - 65,000; Full time

Job summary

A leading dental management company seeks a Dental Office Manager to drive operational excellence, enhance patient satisfaction, and foster team growth. This role requires strong leadership skills, a business administration degree, and a proven track record in dental management. The ideal candidate will implement strategies for practice expansion and ensure team success.

Benefits

PTO, paid holidays, office closure days

Medical

Vision

Dental allowance

Uniform allowance

401(k) Eligibility

Qualifications

• 3 - 5 years of Dental management experience.
• Supervising teams is required.
• Experience in leadership positions to manage and train employees.

Responsibilities

• Provide leadership and support for growth initiatives.
• Manage P&L to achieve targets.
• Deliver a WOW Patient Experience.

Skills

Data analysis

Communication

Team management

Problem diagnosis

Education

Bachelor’s degree in business administration

Tools

Dental practice management systems

Job description

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Select Dental Management LLC provided pay range

This range is provided by Select Dental Management LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $65,000.00/yr

• 3 - 5 years of Dental management experience required
  
  

• 3 - 5 years of Dental management experience required
  
  

The Practice Leader (PL)/Dental Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice.

This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice.

Skills And Qualifications

• 3 - 5 years of Dental management experience, supervising teams.
• Bachelor’s degree in business administration, or related field experience.
• A solid grasp of data analysis and performance metrics.
• Be able to diagnose problems quickly and have foresight into potential issues.
• Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers.
• Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity.
• Proven track record managing profitable, successful teams, and driving revenue growth.
• Knowledge of dental practice management systems.
  
  

Benefits for Full-Time Employees*

• PTO, paid holidays, office closure days
• Medical
• Vision
• Dental allowance
• Uniform allowance, as needed
• 401(k) Eligibility
• And many more!
• Benefits are subject to change and eligibility.
  
  

About the Role: Dental Office Manager for Dr. Hank Gakavian, Silver Springs

Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support.

• Foster a growth-oriented, positive, and encouraging environment.
• Implement action plans that grow active patient-base, production, and collections of assigned practices.
  
  

Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support.

• Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities.
• Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management.
  
  

Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support.

• Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice.
• Coach and mentor team members to independently perform assigned tasks.
• Deliver effective feedbackand corrective action to Direct Reports in accordance with company-defined processes, as needed.
• Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met.
• Build and maintain strong relationships with doctors.
  
  

Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support.

• Build passionate teams who are motivated to deliver a World Class Patient Experience.
• Implement strategies that drive and support patient experience improvement initiatives for assigned practices.
• Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health.
  
  

Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice.

• Support teams in all areas of operations to ensure systems and processes are successful.
• Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management.
• Help to communicate and implement key processes or updates to direct reports.
• Ensure all RCM, Finance & Accounting Processes are functioning properly.
  
  

Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!”

• Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
• Partnership – Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
• Communication – Set clear expectations and feedback to our patients and team members.
• Growth - We strive to continuously improve and are goal oriented. We grow always in all ways.
  
  

Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

www.drgakavian.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Dentists

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