Dental Office Manager

Eastern Dental; New Jersey; On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in dental care seeks a compassionate and skilled Office Manager to lead their team. In this pivotal role, you will supervise the business operations of a busy dental practice, ensuring exceptional patient care and satisfaction. Your responsibilities will include managing staff, overseeing billing and scheduling, and maintaining compliance with healthcare regulations. If you have a strong background in dental office management and a passion for helping others, this opportunity offers a rewarding career path in a supportive environment dedicated to providing high-quality dental care to families.

Qualifications

• 3+ years of dental office management experience required.
• Strong knowledge of billing, insurance, and scheduling in a dental setting.

Responsibilities

• Manage dental business operations to ensure excellent patient support services.
• Oversee daily office activities and staff management.

Skills

Dental office management

Billing and insurance

Scheduling

Excellent communication

Dental terminology

Tools

Dentrix

Job description

Job Details

Level: Management

Job Location: Eastern Dental of Ocean/Monmouth LLC - Brick, NJ

Salary Range: Undisclosed

Description

Office Manager

Who we are!

Eastern Dental has been providing families with full-service dental care for over 40 years. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. If you are caring, compassionate and have a true desire to help others, becoming a member of the team may be the perfect opportunity for you.

The Office Manager supervises the business aspects of a dental practice such as billing, supplies, patient scheduling, front desk and staff management and assisting patients with billing, insurance, and treatment plans. The day-to-day responsibilities include:

1. Plan and manage dental business operations to ensure excellent patient support services
2. Oversee daily office activities and provide direction and guidance to staff as needed
3. Ensure that patient appointments, cancellations and last-minute adjustments are handled properly
4. Respond efficiently to patient and doctor needs and inquiries
5. Ensure the delivery of quality dental care to patients
6. Respond to patient queries and issues and ensure patient satisfaction
7. Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
8. Organize and present payment schedules with patients
9. Train, develop and manage staff to meet performance standards
10. Oversee employee performance evaluations, promotions, terminations, and retention
11. Oversee staff scheduling to ensure full coverage
12. Organize and oversee supply purchases, equipment upgrades and operation expenses
13. Run and analyze management reports
14. Maintain patient data according to HIPAA regulations and company policies

Qualifications:

1. Dental office management experience in a multi-specialty and/or multi-doctor dental office
2. Must have prior experience in dental
3. At least 3 years of experience with billing, insurance, scheduling, etc.
4. Strong dental terminology, experience in the dental industry
5. Dentrix experience preferred
6. Excellent communication skills