Dental Office Manager

Socket.dev; Mooresville (NC); On-site; USD 62,000 - 65,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Dental Plan

Retirement Plan

Life Insurance

PTO & Paid Holidays

Supportive Team Environment

Growth Opportunities

Job summary

Loveland Dental in Mooresville, NC is seeking a Dental Office Manager to lead a growing practice, oversee daily operations, scheduling, and patient flow, and drive a superior patient experience. You will empower front office and clinical teams and manage financial processes with a focus on accuracy and service.

This full-time role offers a competitive salary of $62,000–$65,000, comprehensive benefits, and opportunities for career growth in a tech-driven, patient-centered environment.

Qualifications

• Previous dental office management experience required.
• Strong leadership and team-building abilities.
• Excellent communication and organizational skills.
• Experience with dental practice management software.
• Growth-minded, positive, and energetic mindset.

Responsibilities

• Lead front office and clinical teams with coaching and development.
• Foster a positive, accountable, team-oriented culture.
• Manage scheduling, patient flow, and daily operations.
• Oversee billing, insurance verification, collections, and claims.
• Monitor KPIs, budgeting, and financial performance.
• Ensure compliance with HIPAA, OSHA, and office protocols.
• Enhance patient experience through effective communication.

Skills

Leadership

Communication

Organizational skills

Multitasking

Growth mindset

Education

Bachelor's degree in business/healthcare management

Tools

Dental practice management software

Job description

Job Details: Job Location: Mooresville - Mooresville, NC, Position Type: Full Time, Salary Range: $62000.00 - $65000.00Salary, Dental Office Manager Loveland Dental is seeking an exceptional Office Manager to help lead one of our growing, modern dental practices. This is an exciting opportunity for a strong leader who thrives in a fast-paced environment, enjoys developing teams, and is passionate about creating an outstanding patient experience. At Loveland Dental, we believe culture matters. We're building something special - a supportive, growth-focused environment where our team members are empowered to succeed, patients feel genuinely cared for, and leaders have the opportunity to make a real impact. If you're energetic, organized, people-focused, and ready to take ownership in a leadership role, we'd love to meet you.

Responsibilities

• Team Leadership & Culture Lead, coach, train, and support front office and clinical team members
• Foster a positive, accountable, and team-oriented culture
• Conduct performance evaluations and support ongoing growth and development
• Create schedules and ensure proper daily coverage and workflow
• Lead team meetings and encourage collaboration and communication
• Office Operations Oversee day-to-day office operations and patient flow
• Optimize scheduling to improve efficiency and patient experience
• Implement and improve office systems, policies, and procedures
• Maintain accurate patient records and office communication
• Monitor inventory, supplies, and equipment needs
• Financial & Administrative Management Oversee billing, insurance verification, collections, claims, and payment processing
• Support accounts receivable and reimbursement coordination
• Monitor office KPIs, production goals, budgeting, and financial performance
• Prepare reports and help drive operational efficiency and growth
• Patient Experience Support exceptional patient communication and customer service
• Resolve patient concerns with professionalism, empathy, and urgency
• Help create a welcoming environment where patients feel valued and cared for
• Support patient retention through relationship-building and service excellence
• Compliance & Standards Maintain compliance with healthcare regulations, OSHA, HIPAA, and office protocols
• Ensure a safe, organized, and professional office environment
• Uphold company standards, policies, and procedures

Benefits

• Medical & Vision Insurance
• Dental Plan
• Retirement Plan
• Life Insurance
• PTO & Paid Holidays
• Supportive Team Environment
• Growth Opportunities
• Maintain compliance with healthcare regulations, privacy standards, and office protocols
• Support exceptional patient communication and service
• Resolve patient concerns with professionalism and empathy
• Help create a welcoming environment where patients feel valued and cared for

About Loveland Dental

Loveland Dental is a growing, technology-driven dental organization serving communities throughout North and South Carolina. Founded by Dr. Jennifer Loveland, the organization was built on a passion for patient care, mentorship, and helping dental professionals grow into successful, confident leaders. Our culture is rooted in having fun, growing in all ways, moving with purpose, having each other's backs, and caring deeply for our patients and teams. As we continue expanding, we remain committed to creating a supportive, family-like environment where our people are empowered with modern technology, opportunities for advancement, and the support needed to do their best work.

Qualifications

• Previous dental office management experience required
• Strong leadership and team-building abilities
• Excellent communication and organizational skills
• Ability to multitask and thrive in a fast-paced environment
• Experience with dental practice management software
• Knowledge of dental terminology and insurance processes preferred
• Bachelor's degree in business, healthcare management, or related field preferred
• Growth-minded, positive, and energetic mindset
• Highly organized and passionate about leadership and patient care

Join Loveland Dental and help us continue changing smiles and lives every day