Office Manager

P1 Dental Partners; South Bend (IN); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Bonus potential up to $700 quarterly

Medical, Vision, and Life Insurance

401(k) plan

Employee dental treatment discounts

Paid Time Off and 9 holidays

FSA available

HSA available

Scrub allowance

Continuing Education allowance

Licensure and certification reimburse

Job summary

Lovan Family Dental Solutions is seeking an experienced Office Manager to lead daily operations, enhance patient experience, and guide a high-performing administrative team.

You will coordinate scheduling, billing, insurance coordination, and ensure compliance while partnering with clinicians to achieve practice goals.

Join a supportive environment committed to excellence and patient care.

Qualifications

• High school diploma or equivalent required.
• Minimum 5 years of dental administration experience.
• Experience leading and developing a team.
• Strong knowledge of dental operations, insurance, treatment coordination, and patient finances.
• Ability to partner with doctors and leadership to meet goals.
• Knowledge of employment regulations.

Responsibilities

• Oversee daily practice operations and patient experience.
• Coordinate scheduling, billing, and records with the team.
• Manage accounts receivable/payable and budgeting with the office manager.
• Recruit, hire, and onboard staff; coach and develop the team.
• Ensure compliance with OSHA and practice policies.

Skills

Communication

Organization

Problem solving

Leadership

Dental administration

Education

High school diploma or equivalent

Tools

Microsoft Office

Dental practice management software

Job description

Office Manager – Lovan Family Dental Solutions

Join Our Team and Brighten Lives One Smile at a Time!

At Lovan Family Dental Solutions, our mission is to provide exceptional dental care while creating a welcoming, positive experience for every patient who walks through our doors. We are seeking an experienced and motivated Office Manager who is passionate about leadership, patient care, team development, and helping a dental practice thrive.

If you are a strong dental administrative leader who enjoys building relationships, improving processes, and creating a high-performing team environment, we would love to meet you.

Schedule

• Monday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

• Tuesday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

• Wednesday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

• Thursday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

• Friday: OFF

Benefits & Perks

• Quarterly bonus potential of up to $700

• Medical, Vision, and Life Insurance

• 401(k) (subject to eligibility)

• Employee dental treatment discounts

• Paid Time Off and 9 paid holidays

• Flexible Spending Account (FSA)

• Health Savings Account (HSA)

• Scrub allowance

• Continuing Education allowance

• Licensure and certification reimbursement

What You'll Bring

• High school diploma or equivalent

• Minimum 5 years of dental administration experience

• Previous experience managing and developing a team

• Strong knowledge of dental operations, insurance, treatment coordination, and patient financial processes

• Ability to partner with doctors and leadership teams to achieve practice goals

• Knowledge of federal and state employment regulations

• Proficiency with Microsoft Office, dental practice management software, and standard office technology

• Excellent communication, organization, and problem-solving skills

• Ability to maintain professionalism in stressful situations

• Strong conflict-resolution skills and the ability to build trust with patients and team members

• Ability to prioritize multiple responsibilities while maintaining confidentiality

Why Join Lovan Family Dental Solutions?

At Lovan Family Dental Solutions, we believe great dentistry starts with a great team. Our Office Manager plays a key role in creating a positive environment for patients and employees while helping drive the success of the practice.

As part of our team, you will have the opportunity to:

• Holiday Parties and Practice events

• Make a meaningful impact on patient care and team culture

• Work alongside dedicated dental professionals

• Grow your leadership skills and career

• Be part of a practice committed to excellence and personalized care

What You’ll Do

As the Office Manager, you will oversee the daily operations of the practice while partnering with the doctor and leadership team to create an exceptional patient experience and support practice growth.

Leadership & Team Development

• Lead, coach, and support the administrative team to achieve operational excellence

• Create a positive, collaborative, and accountable team culture

• Communicate practice goals, updates, and expectations effectively

• Assist with recruiting, interviewing, hiring, and onboarding new team members

• Train team members and support ongoing professional development

• Partner with leadership on performance evaluations, coaching, and performance improvement plans

Patient Experience & Practice Operations

• Oversee all aspects of the patient experience, from scheduling through financial coordination

• Ensure exceptional customer service and patient satisfaction

• Manage appointment scheduling, patient records, insurance coordination, billing, and collections

• Address patient concerns and resolve complaints professionally and efficiently

• Maintain smooth daily workflow and optimize practice efficiency

Financial & Administrative Responsibilities

• Partner with accounting teams on accounts payable, accounts receivable, reporting, and budgeting

• Monitor practice performance metrics and assist with achieving financial goals

• Review and implement processes that support practice growth

• Research vendors, supplies, and equipment purchases to ensure cost effectiveness

Compliance & Office Management

• Maintain compliance with OSHA, health regulations, and practice policies

• Maintain employee records, licensing documentation, payroll, and benefit paperwork

• Ensure the office remains clean, organized, professional, and welcoming

• Coordinate equipment maintenance and facility needs

• Support marketing initiatives to promote continued practice growth