Dental Office Manager

Loveland Dental Group Of Mooresville; Mooresville (NC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Dental Plan

Retirement Plan

Life Insurance

PTO & Paid Holidays

Growth Opportunities

Supportive Team Environment

Job summary

Loveland Dental Group Of Mooresville is seeking an exceptional Office Manager to lead a growing, modern dental practice in Mooresville, NC. You will coach front office and clinical staff, manage daily operations, and shape a patient-centered culture that delivers outstanding care.

The role demands strong leadership, excellent communication, and meticulous organizational skills to optimize scheduling, billing, records, and compliance while supporting growth and patient satisfaction.

Qualifications

• Previous dental office management experience required.
• Strong leadership and team-building abilities.
• Excellent communication and organizational skills.
• Ability to multitask and thrive in a fast-paced environment.
• Knowledge of dental terminology and insurance processes preferred.
• Bachelor’s degree in business, healthcare management, or related field preferred.

Responsibilities

• Lead, coach, train, and support front office and clinical team members.
• Oversee day-to-day office operations and patient flow.
• Manage billing, insurance verification, collections, and payments.
• Monitor KPIs, production goals, budgeting, and financial performance.
• Ensure compliance with healthcare regulations and office protocols.

Skills

Leadership

Team Building

Communication

Organizational Skills

Multitasking

Education

Bachelor's degree in business, healthcare management, or related field

Tools

Dental practice management software

Job description

Dental Office ManagerLoveland Dental is seeking an exceptional Office Manager to help lead one of our growing, modern dental practices. This is an exciting opportunity for a strong leader who thrives in a fast-paced environment, enjoys developing teams, and is passionate about creating an outstanding patient experience.At Loveland Dental, we believe culture matters. We’re building something special — a supportive, growth-focused environment where our team members are empowered to succeed, patients feel genuinely cared for, and leaders have the opportunity to make a real impact.If you’re energetic, organized, people-focused, and ready to take ownership in a leadership role, we’d love to meet you.ResponsibilitiesTeam Leadership & CultureLead, coach, train, and support front office and clinical team membersFoster a positive, accountable, and team-oriented cultureConduct performance evaluations and support ongoing growth and developmentCreate schedules and ensure proper daily coverage and workflowLead team meetings and encourage collaboration and communicationOffice OperationsOversee day-to-day office operations and patient flowOptimize scheduling to improve efficiency and patient experienceImplement and improve office systems, policies, and proceduresMaintain accurate patient records and office communicationMonitor inventory, supplies, and equipment needsFinancial & Administrative ManagementOversee billing, insurance verification, collections, claims, and payment processingSupport accounts receivable and reimbursement coordinationMonitor office KPIs, production goals, budgeting, and financial performancePrepare reports and help drive operational efficiency and growthPatient ExperienceSupport exceptional patient communication and customer serviceResolve patient concerns with professionalism, empathy, and urgencyHelp create a welcoming environment where patients feel valued and cared forSupport patient retention through relationship-building and service excellenceCompliance & StandardsMaintain compliance with healthcare regulations, OSHA, HIPAA, and office protocolsEnsure a safe, organized, and professional office environmentUphold company standards, policies, and proceduresBenefitsMedical & Vision InsuranceDental PlanRetirement PlanLife InsurancePTO & Paid HolidaysSupportive Team EnvironmentGrowth OpportunitiesMaintain compliance with healthcare regulations, privacy standards, and office protocolsSupport exceptional patient communication and serviceResolve patient concerns with professionalism and empathyHelp create a welcoming environment where patients feel valued and cared forAbout Loveland DentalLoveland Dental is a growing, technology-driven dental organization serving communities throughout North and South Carolina. Founded by Dr. Jennifer Loveland, the organization was built on a passion for patient care, mentorship, and helping dental professionals grow into successful, confident leaders.Our culture is rooted in having fun, growing in all ways, moving with purpose, having each other’s backs, and caring deeply for our patients and teams. As we continue expanding, we remain committed to creating a supportive, family-like environment where our people are empowered with modern technology, opportunities for advancement, and the support needed to do their best workQualificationsPrevious dental office management experience requiredStrong leadership and team-building abilitiesExcellent communication and organizational skillsAbility to multitask and thrive in a fast-paced environmentExperience with dental practice management softwareKnowledge of dental terminology and insurance processes preferredBachelor’s degree in business, healthcare management, or related field preferredGrowth-minded, positive, and energetic mindsetHighly organized and passionate about leadership and patient careJoin Loveland Dental and help us continue changing smiles and lives every day