Dental Office Manager

Dental Pros; Buena Park (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Dental Pros in Buena Park, CA seeks a collaborative dental office manager to lead operations, staff scheduling, and patient service. You will oversee finances, payroll, and billing while maintaining a positive patient experience.

The ideal candidate has strong leadership, attention to detail, and experience in a dental or medical setting, with bilingual Spanish/English a plus but not required. Join our team and improve daily workflows.

Qualifications

• High School Diploma or GED required.
• Previous work experience in a professional setting.
• Strong leadership and problem-solving skills.
• Excellent customer service and communication.
• Experience in dental/medical settings; highly organized with attention to detail.
• Understanding of billing and bookkeeping (DHMO, Denti-Cal, PPO).
• Bilingual Spanish/English a plus but not required.

Responsibilities

• Manages all aspects of the dental office, including patient care and finance.
• Receives patients, schedules appointments, maintains provider schedule, and assists with treatments as needed.
• Processes insurance claims and payments per policy, including refunds for past-due accounts and resolving disputed charges.
• Oversees payroll management, employee relations, performance appraisals, and leadership development.
• Develops business plans to optimize facility resources and maintain office budget and cash control.

Skills

Leadership

Customer service

Interpersonal skills

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

Billing systems

Denti-Cal

PPO

Job description

We are looking for someone who is collaborative and friendly to become our dental office manager. As a part of our team, you will maintain staff schedules, supplies, resources, customer service control, and cash flow. Following up with patients, providing leadership, and motivating the team should naturally come to you. Our ideal candidate has excellent interpersonal skills and attention to detail administration.

Dental Office Manager Duties & Responsibilities:

• Manages all aspects of the dental office, including patient care and finance.
• Receives patients, schedules appointments, maintains provider schedule, and assists with treatments as needed.
• Processes insurance claims and payments by company policy or procedures. This includes scheduling refunds to collect past-due accounts, assigning balance status codes, reviewing collections, and resolving disputed charges.
• Oversees the administrative aspects of running a dental office, including payroll management (benefit eligibility for all employees), employee relations issues, performance appraisals and terminations, and leadership development programs.
• Develops business plans to optimize the utilization of facilities resourcesMaintain and monitor office suppliesBook and schedule patients and staff schedulesCoordinate office practices on a day-to-day basisIncrease productivity and efficiencyMaintain billing systems and cash controlHire and train new employeesCreate an adequate office budget and implement itMake sure employees produce outstanding customer service

Dental Office Manager Requirements:

• High School Diploma or GED
• Previous work experience
• Great leadership skills and problem-solving skills
• Excellent customer service
• Experience in a dental or medical setting, excellent organizational skills, and attention to detail.
• Understanding of billing and bookkeepingDHMO, Denti-Cal, PPO
• Highly organized with great attention to detail
• Bilingual Spanish/English a plus not required