Dental Office Leader: Patient Experience & Team Growth

Smile Brands Inc.; Bedford (TX); On-site; USD 60,000 - 65,000; Full time

Job summary

Smile Brands Inc. seeks a Dental Office Manager in Bedford, TX to lead the day-to-day operations of a dental practice. You will partner with the dentist and clinical team to support patient care, practice goals and a positive, productive environment.

You will coach the office team, manage scheduling and financial metrics, ensure compliance and deliver an exceptional patient experience. We value collaboration, accountability and a patient-first mindset with competitive compensation.

Qualifications

• 1+ year of experience managing or leading a dental office.
• Experience leading, coaching or developing a team.
• Knowledge of dental terminology and the day-to-day operations of a dental practice.
• Strong communication and interpersonal skills.
• A patient-first mindset and commitment to creating an exceptional experience.
• Ability to prioritize, problem-solve and make decisions in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Comfort working with practice performance, scheduling and financial metrics.
• A positive, collaborative leadership style.

Responsibilities

• Lead the day-to-day operations of the dental practice to ensure efficiency.
• Partner with the dentist and clinical team to support goals, patient care and growth.
• Lead, coach and develop the office team, creating a culture of collaboration and accountability.
• Oversee patient scheduling and help ensure the practice operates at its full potential.
• Monitor practice performance, including production, collections and A/R, and identify improvements.
• Manage office expenses, supplies and operational resources.
• Support recruiting, onboarding, training and retention of team members.
• Create a welcoming environment for patients and address concerns promptly.
• Ensure compliance with company policies and applicable dental standards.
• Coordinate maintenance of equipment and facilities.
• Identify opportunities to improve patient and team experience and act on them.

Skills

Leadership

People mgmt

Communication

Dental office ops

Job description

Smile Brands Inc. seeks a Dental Office Manager in Bedford, TX to lead the day-to-day operations of a dental practice. You will partner with the dentist and clinical team to support patient care, practice goals and a positive, productive environment.

You will coach the office team, manage scheduling and financial metrics, ensure compliance and deliver an exceptional patient experience. We value collaboration, accountability and a patient-first mindset with competitive compensation.