Dental Office Leader: Patient Experience & Operations

West Coast Dental Administrative Services Llc; Arcadia (CA); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Medical Coverage

Sick Pay

Holiday Pay

Vision Coverage

Dental Benefits

Job summary

West Coast Dental Administrative Services Llc seeks a Dental Office Business Manager to lead and coordinate front- and back-office teams, ensuring exceptional patient experiences and regulatory compliance.

You will collaborate with regional management and various departments, manage schedules, and drive staffing efficiency while promoting a patient-centered culture and operational excellence.

Qualifications

• Motivation for career advancement in the dental field.
• Professionalism and teamwork in a high-quality dental team.
• Strong analytical abilities and interpersonal skills.
• Leadership to guide front and back-office staff.
• Cheerful, personable demeanor with strong communication.

Responsibilities

• Coach, mentor, and oversee front and back-office staff to ensure excellent patient experiences and compliance.
• Collaborate with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to optimize staffing and patient flow.
• Schedule staff, patients, and doctors.
• Hire and train dental staff.
• Ensure OSHA, HIPAA, and HR policy compliance.
• Lead with dentists, hygienists, and support staff to promote clinical and administrative excellence.

Skills

Leadership

Analytical abilities

People skills

Communication skills

Team player

Career growth

Motivation

Professionalism

Collaboration

Judgment

Independence

Education

Bachelor’s Degree

Job description

West Coast Dental Administrative Services Llc seeks a Dental Office Business Manager to lead and coordinate front- and back-office teams, ensuring exceptional patient experiences and regulatory compliance.

You will collaborate with regional management and various departments, manage schedules, and drive staffing efficiency while promoting a patient-centered culture and operational excellence.