Dental Office Leader: Elevate Patient Experience & Ops

Advanced Dental Management; Westwood (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Advanced Dental Management in Westwood, MA, is seeking a Dental Office Manager to lead daily operations, coach a high-performing team, and elevate patient experience. This role partners with clinical leadership to meet practice goals and drive exceptional service.

The ideal candidate has dental management or healthcare leadership experience, strong communication, and a customer-first mindset. Competitive compensation and benefits offered in a patient-focused environment.

Qualifications

• Previous leadership or dental management experience.
• A passion for developing people and building engaged teams.
• Excellent communication and problem-solving skills.
• Strong organizational and multitasking abilities.
• A customer-first mindset with a commitment to exceptional service.
• Experience managing operations, budgets, KPIs, or team performance is a plus.
• Healthcare experience is welcomed but not required.

Responsibilities

• Lead, coach, and develop a high-performing team
• Foster a positive, accountable, and collaborative workplace culture
• Oversee day-to-day operations to ensure efficiency and exceptional patient care
• Monitor key performance metrics and identify opportunities for growth
• Manage scheduling, staffing, and workflow to maximize productivity
• Support financial performance through strong operational management
• Resolve patient concerns with professionalism and empathy
• Partner with clinical leadership to achieve practice goals
• Recruit, onboard, and mentor new team members

Skills

Leadership

Dental management

Staff development

Customer service

Communication

Operations

Job description

Advanced Dental Management in Westwood, MA, is seeking a Dental Office Manager to lead daily operations, coach a high-performing team, and elevate patient experience. This role partners with clinical leadership to meet practice goals and drive exceptional service.

The ideal candidate has dental management or healthcare leadership experience, strong communication, and a customer-first mindset. Competitive compensation and benefits offered in a patient-focused environment.