Dental Office Front Desk Receptionist

Dental Office West Delray; Delray Beach (FL); On-site; USD 31,000 - 37,000; Full time

Job summary

Dental Office West Delray is seeking a friendly Front Desk Receptionist to join our private dental practice. You will provide exceptional customer service, greet patients warmly, manage appointments, answer calls, and handle inquiries with professionalism.

Ideal candidates will be well spoken in English, organized, and computer literate. Experience with dental terminology or OpenDental is a plus, but training is available for the right person.

Qualifications

• Experience with dental terminology is strongly preferred.
• Prior use of OpenDental software strongly preferred.
• Insurance verification knowledge strongly preferred.
• Previous experience in customer service / reception.
• Telephone etiquette.
• Fluent and proper English.
• Computer literate.
• Strong organization skills and attention to detail.

Responsibilities

• Provide exceptional customer service.
• Greet patients with a warm and friendly tone.
• Manage appointments.
• Answer phone calls and handle inquiries.
• Confirm appointments.
• Assure that all patient forms are current and up-to-date.
• Send referrals to other doctors.
• Call in prescriptions to pharmacy.

Skills

Dental terminology

Telephone etiquette

Customer service

English fluency

Computer literacy

Organization skills

Professionalism

Tools

OpenDental

Job description

We are a Private Dental Office looking for a friendly, organized and upbeat Front Desk Receptionist to join our team. The ideal candidate must be able to provide exceptional customer service, must be well spoken and professional.

Experience in a Dental Office is strongly preferred preferred however, we are open to training the right candidate. The position is Monday - Friday

Requirements

• Experience and knowledge of dental terminology strongly preferred
• Prior use of Opendental software strongly preferred
• Insurance Verification knowledge strongly preferred
• Previous experience in customer service / reception
• Telephone Etiquette
• Fluent and proper English
• Computer literate
• Strong organization skills and attention to detail

Responsibilities

• Provide exception customer service
• Greet patients with a warm and friendly tone
• Manage appointments
• Answer phone calls and handle inquiries
• Confirm appointments
• Assure that all patient forms are current and up-to-date
• Send referrals to other doctors
• Call in prescriptions to pharmacy