Dental Office Front Desk Receptionist

Dentamarc PA; Delray Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Dentamarc PA in Delray Beach, FL is seeking a friendly, organized Front Desk Receptionist to join our private dental office team. The ideal candidate provides exceptional customer service, speaks professionally, and maintains a welcoming front desk. Experience in a dental office is strongly preferred, but we are open to training the right candidate.

The position is Monday - Friday. Responsibilities include greeting patients, scheduling appointments, handling inquiries, verifying insurance, and

Qualifications

• Experience with dental terminology is strongly preferred.
• Customer service/reception experience is preferred.
• Fluent and proper English.
• Computer literate and able to use common software.
• Strong organization and attention to detail.

Responsibilities

• Provide exceptional customer service.
• Greet patients with a warm and friendly tone.
• Manage appointments.
• Answer phone calls and handle inquiries.
• Confirm appointments.
• Ensure patient forms are current and up-to-date.
• Send referrals to other doctors.
• Call in prescriptions to pharmacy.

Skills

Dental terminology

Customer service/reception

Telephone etiquette

Fluent English

Computer literate

Organization and attention to detail

Tools

OpenDental

Job description

We are a Private Dental Office looking for a friendly, organized and upbeat Front Desk Receptionist to join our team. The ideal candidate must be able to provide exceptional customer service, must be well spoken and professional. Experience in a Dental Office is strongly preferred preferred however, we are open to training the right candidate. The position is Monday - Friday

Requirements

• Experience and knowledge of dental terminology strongly preferred
• Prior use of Opendental software strongly preferred
• Insurance Verification knowledge strongly preferred
• Previous experience in customer service / reception
• Telephone Etiquette
• Fluent and proper English
• Computer literate
• Strong organization skills and attention to detail

Responsibilities

• Provide exception customer service
• Greet patients with a warm and friendly tone
• Manage appointments
• Answer phone calls and handle inquiries
• Confirm appointments
• Assure that all patient forms are current and up-to-date
• Send referrals to other doctors
• Call in prescriptions to pharmacy