Dental Front Desk & Office Operations Coordinator

Socket.dev; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Socket.dev in Orlando, FL is seeking a Dental Office Front Desk Assistant reporting to the Office Manager. You will provide exceptional customer service to patients and collaborate with the team to keep operations running smoothly.

Requirements include an Associate's Degree in Business, 2 years in front office experience, knowledge of dental terminology and EagleSoft, and proficiency with Word and Excel. This on-site role offers growth and exposure to a busy dental practice.

Qualifications

• Associate's degree in business (or equivalent) and two years of front/back office experience.
• Two years' working experience in a medical/dental front office preferred.
• Basic knowledge of insurance and dental terminology is helpful.

Responsibilities

• Provide prompt, quality customer service to patients as front desk staff.
• Follow Accounts Receivable policies and assist with insurance verification.
• Explain treatment plans to patients when needed.
• Maintain office schedule and re‑appoint patients before checkout.
• Handle daily cash, deposits, and petty cash per policy.
• Coordinate with Office Manager to ensure smooth front/back office communication.
• Assist in morning huddles and routine office meetings.
• Ensure timely paperwork and accurate documentation.
• Assist with End of Day and insurance claim submissions.

Skills

Clerical skills

Phone etiquette

Insurance knowledge

Dental terminology

MS Word

Excel

EagleSoft

Education

Associate's Degree in Business

Tools

Internet Explorer

Word

Excel

EagleSoft

Job description

Socket.dev in Orlando, FL is seeking a Dental Office Front Desk Assistant reporting to the Office Manager. You will provide exceptional customer service to patients and collaborate with the team to keep operations running smoothly.

Requirements include an Associate's Degree in Business, 2 years in front office experience, knowledge of dental terminology and EagleSoft, and proficiency with Word and Excel. This on-site role offers growth and exposure to a busy dental practice.