Dental Office Assistant

Heartland Dental; York (York County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join Heartland Dental as a Dental Office Assistant and play a vital role in ensuring a positive patient experience. You will manage front office operations, assist with administrative tasks, and collaborate with a dedicated team in a supportive work environment. This position offers competitive benefits and opportunities for growth.

Benefits

Competitive benefits

Ongoing training

Opportunities for growth

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Preferred: insurance billing experience.
• Ability to perform essential duties with or without accommodations.

Responsibilities

• Greeting and welcoming patients to create a friendly first impression.
• Managing front office duties such as answering phones and handling communications.
• Filing insurance claims and processing payments.

Skills

Communication

Organizational skills

Customer service

Education

1+ years in a dental or medical setting

Tools

Dentrix

Job description

Join us as a Dental Office Assistant at Heartland Dental

We are seeking a dedicated Dental Office Assistant to join our team at Heartland Dental. This role involves supporting our front office operations, ensuring a positive patient experience, and assisting with administrative tasks.

Responsibilities include:

• Greeting and welcoming patients to create a friendly first impression
• Managing front office duties such as answering phones, handling mail and emails, and communicating with patients and insurance companies
• Using Dentrix for scheduling and records management
• Scheduling and confirming patient appointments
• Filing insurance claims and following up on outstanding claims
• Processing payments and managing accounts receivable
• Reviewing treatment plan fees and payment options with patients
• Collaborating with the team to implement office systems and optimize operations

Qualifications:

• Experience in a fast-paced, customer-focused environment
• Excellent communication and organizational skills
• Preferred: 1+ years in a dental or medical setting, experience with insurance billing, and Dentrix software knowledge

Physical and other requirements:

• Ability to perform essential duties with or without accommodations
• Sitting for extended periods and lifting up to 15 pounds
• Availability for periodic training sessions
• TB test clearance prior to employment (except in FL & TN)

Why join Heartland Dental?

Heartland Dental is the nation's largest dental support organization, committed to providing exceptional care and fostering a supportive work environment. We offer competitive benefits, ongoing training, and opportunities for growth.