Dental Office Assistant

Heartland Dental LLC; Weeki Wachee Gardens (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading dental care provider is seeking a Business Assistant for its Weeki Wachee office. The role includes managing front office operations, supporting patient interactions, and ensuring efficient office management. Candidates should have strong communication and organizational skills, with previous experience in customer service preferred. This position offers competitive benefits and opportunities for growth in a supportive team environment.

Benefits

Health insurance

Retirement plans

Paid holidays

PTO

Front-loaded education and training

Access to on-demand Daily Pay

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills required.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties such as answering phones and communicating with patients.
• File insurance claims and process accounts receivable.

Skills

Communication

Organizational Skills

Customer Service

Tools

Dentrix

Job description

Dental Front Desk Assistant, Weeki Wachee FL

Weeki Wachee Dental Care is looking for a Business Assistant to join our team. Address: 9749 Commercial Way, Weeki Wachee, FL 34613

Work Schedule - No Weekends!

Monday Off

Tuesday 8:00 am - 5:00 pm

Wednesday 8:00 am - 5:00 pm

Thursday 10:00 am - 7:00 pm

Friday 8:00 am - 2:00 pm

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each supported dental office and foster a strong team culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership—where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These honors come after a review among 1.5 million companies and achieving a 5-star rating for both awards.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression
• Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for scheduling and records
• Schedule and confirm appointments for multiple providers
• File insurance claims, follow up on outstanding claims, verify benefits, and explain coverage
• Post payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with providers and team to implement Heartland Dental systems

What You’ll Gain

• Competitive benefits including health insurance, retirement plans, six paid holidays, and PTO
• Front-loaded education and training to develop your full potential
• Opportunity to be part of a stable company with 20+ years of industry experience and unlimited growth potential
• Access to on-demand Daily Pay

About Weeki Wachee Dental Care

Weeki Wachee Dental Care, like each Heartland Dental supported office, is unique to its community and patients.

• Join a 14-person team that values collaboration, communication, and community
• Become part of a growing company that cares about its employees

Minimum Qualifications

• Experience in a fast-paced, customer-centric environment
• Excellent communication and organizational skills
• Access to minimal PHI necessary for the role; HIPAA training required; must protect PHI and data safeguards

Preferred Experience

• 1+ years in dental or medical setting
• 1+ years in insurance billing and accounts receivable
• Experience with Dentrix or other dental software

Physical Requirements

• Ability to perform duties with or without reasonable accommodation
• Prolonged sitting and working on a computer
• Must lift up to 15 pounds occasionally
• Availability for periodic virtual or in-person training
• TB test required prior to employment (not applicable in FL & TN)

Who is Heartland Dental?

Heartland Dental supports over 3,000 doctors across 39 states and D.C., providing non-clinical support while doctors retain clinical autonomy. We are committed to diversity, inclusion, and equal opportunity employment.