Dental Office Administrative & Scheduling Specialist

East Carolina University; North Carolina; On-site; USD 35,000 - 49,000; Full time

Job summary

East Carolina University (ECU) in Sylva, NC is seeking an Administrative Support Specialist to support the Dental Medicine Community Service Learning Center. The role covers patient registration, scheduling, cashiering, and third-party payer authorization, reporting to the Business Services Coordinator.

The position handles front desk operations, data entry, and daily financial transactions, with a focus on accurate scheduling and patient information management.

Qualifications

• High school diploma or equivalency and one year of related office experience.
• License or certification required by statute or regulation: None.
• Preferred: none indicated in posting.

Responsibilities

• Manages patient interactions, scheduling, payments, and information (40%).
• Maintains and analyzes patient, billing, and scheduling data (30%).
• Operates software and office equipment for clinic tasks (20%).
• Trains students and residents on front desk operations (10%).

Skills

Patient interactions

Scheduling

Billing data entry

Cashiering

Telephone operations

Education

High school diploma or equivalency with 1 year related office experience

Job description

East Carolina University (ECU) in Sylva, NC is seeking an Administrative Support Specialist to support the Dental Medicine Community Service Learning Center. The role covers patient registration, scheduling, cashiering, and third-party payer authorization, reporting to the Business Services Coordinator.

The position handles front desk operations, data entry, and daily financial transactions, with a focus on accurate scheduling and patient information management.