Dental Billing & Admin Support Specialist

East Carolina University; Greenville (NC); On-site; USD 35,000 - 49,000; Full time

Job summary

East Carolina University in Greenville, NC, seeks an Administrative Support Specialist – Journey – Ross Hall to assist patients, dentists, and staff with dental insurance billing and front-office tasks in a busy clinic. The role reports to the Manager of Cash Management and Claims and supports daily operations across multiple departments.

The position requires a high school diploma or equivalent and experience in a dental office or billing environment.

Qualifications

• High school diploma or equivalency plus one year related office experience.
• Experience with dental insurance billing procedures and protocols.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.

Responsibilities

• Submit claims, manage authorizations, review payments, and resolve billing issues (50%).
• Manage dental accounts, insurance processing, payments, adjustments, and communications (30%).
• Operate AxiUm, medical records, and insurance-related software systems (15%).
• Provide administrative backup, including registration, insurance verification, and client assistance (5%).

Skills

Insurance billing procedures

Dental office experience

Microsoft Word

Excel

Outlook

PowerPoint

Education

High school diploma or equivalency

Tools

None

Job description

East Carolina University in Greenville, NC, seeks an Administrative Support Specialist – Journey – Ross Hall to assist patients, dentists, and staff with dental insurance billing and front-office tasks in a busy clinic. The role reports to the Manager of Cash Management and Claims and supports daily operations across multiple departments.

The position requires a high school diploma or equivalent and experience in a dental office or billing environment.