Dental Lab Data Entry & Client Support Specialist

Drake Precision Dental Laboratory Inc.; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Subsidized medical insurance

Dental & Vision options

Life insurance

Disability insurance

Verizon bill discounts

Ticket discount program

Employee Assistance Program (EAP)

401(k) with matching

Job summary

Drake Dental Lab in Charlotte, NC is seeking a Data Entry Specialist to join our dental laboratory team. You will accurately read doctor prescriptions and launch cases into production, while maintaining professional client communications by phone and ensuring data integrity throughout the workflow.

The role requires basic dental terminology understanding and familiarity with restoration types. You will collaborate closely with teammates to keep production on track and meet due dates, with

Qualifications

• Proven accuracy in data entry with attention to details.
• Professional phone communication with clients.
• Familiarity with dental terminology is preferred.
• Knowledge of crowns, bridges, dentures, and other prosthetics is a plus.
• Collaborates well with team members in a lab environment.

Responsibilities

• Accurate data entry into systems and production workflow.
• Engage with clients by phone, addressing inquiries and providing updates.
• Demonstrate dental terminology understanding to interpret prescriptions.
• Familiarize with restoration types (crowns, bridges, dentures) as needed.
• Collaborate with colleagues to ensure smooth communication across the lab workflow.

Skills

Accurate data entry

Client communication

Dental terminology

Restoration types knowledge

Team collaboration

Job description

Drake Dental Lab in Charlotte, NC is seeking a Data Entry Specialist to join our dental laboratory team. You will accurately read doctor prescriptions and launch cases into production, while maintaining professional client communications by phone and ensuring data integrity throughout the workflow.

The role requires basic dental terminology understanding and familiarity with restoration types. You will collaborate closely with teammates to keep production on track and meet due dates, with