Dental Lab Data Entry Specialist - Precision & Growth

Catalis Dental Lab Partners; Savannah (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) with company matching

Competitive pay with base pay and earn

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Ongoing training and professional dev

Job summary

Pan-Am Dental Laboratory in Savannah, GA is seeking a Data Entry Specialist to ensure accurate entry of customer cases into our system and to support smooth lab workflows.

You will handle digital and analog cases, generate work tickets, maintain records, and contribute to accurate case routing while expanding your knowledge of dental terminology and processes.

This full-time role offers onboarding in a fast-paced lab, competitive pay, benefits, and opportunities for professional development.

Qualifications

• Proficiency with computers, file management and applications.
• Ability to learn software quickly (e.g., Magic Touch).
• Experience with customer service practices is preferred.
• Excellent data entry and typing skills.
• Strong listening, verbal and written communication.
• English literacy: read, write, speak, understand.
• Attention to detail and accuracy in all cases.
• Ability to multi-task in a busy lab environment.
• Knowledge of dental terminology is a plus.

Responsibilities

• Receive and process both digital and analog cases; open cases, verify contents, and review customer order requirements
• Accurately enter all incoming case information into the computer system and generate corresponding work tickets.
• Assign proper coding to cases for data entry and workflow routing
• Update and maintain computer work tickets, including placing cases on hold and adjusting dates, codes or other critical information as needed
• Scan and electronically archive paperwork for each case in accordance with documentation protocols
• Retrieve historical paperwork or case files as needed for case clarification, reworks, or reference
• Organize and manage digital impressions and case records following established laboratory procedures
• Continuously expand knowledge of dental terminology, restorative products, and laboratory processes to ensure accuracy and efficiency
• Understand and follow the established case flow and scheduling operations
• Perform additional duties or tasks as assigned to support team and laboratory operations

Skills

Computers & data entry

Software onboarding

Customer service basics

Typing speed & accuracy

Clear communication

English proficiency

Attention to detail

Multi-tasking

Dental terminology knowledge (pref)

Tools

Magic Touch

Job description

Pan-Am Dental Laboratory in Savannah, GA is seeking a Data Entry Specialist to ensure accurate entry of customer cases into our system and to support smooth lab workflows.

You will handle digital and analog cases, generate work tickets, maintain records, and contribute to accurate case routing while expanding your knowledge of dental terminology and processes.

This full-time role offers onboarding in a fast-paced lab, competitive pay, benefits, and opportunities for professional development.