Data Entry Specialist

Drake Precision Dental Laboratory Inc.; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Subsidized medical insurance

Dental & Vision options

Life insurance

Disability insurance

Verizon bill discounts

Ticket discount program

Employee Assistance Program (EAP)

401(k) with matching

Job summary

Drake Dental Lab in Charlotte, NC is seeking a Data Entry Specialist to join our dental laboratory team. You will accurately read doctor prescriptions and launch cases into production, while maintaining professional client communications by phone and ensuring data integrity throughout the workflow.

The role requires basic dental terminology understanding and familiarity with restoration types. You will collaborate closely with teammates to keep production on track and meet due dates, with

Qualifications

• Proven accuracy in data entry with attention to details.
• Professional phone communication with clients.
• Familiarity with dental terminology is preferred.
• Knowledge of crowns, bridges, dentures, and other prosthetics is a plus.
• Collaborates well with team members in a lab environment.

Responsibilities

• Accurate data entry into systems and production workflow.
• Engage with clients by phone, addressing inquiries and providing updates.
• Demonstrate dental terminology understanding to interpret prescriptions.
• Familiarize with restoration types (crowns, bridges, dentures) as needed.
• Collaborate with colleagues to ensure smooth communication across the lab workflow.

Skills

Accurate data entry

Client communication

Dental terminology

Restoration types knowledge

Team collaboration

Job description

Are you detail-oriented, proficient in data entry, and passionate about contributing to the dental industry?

Drake Dental Lab has an exciting opportunity for a Data Entry Specialist to join our team. In this role, you will play a crucial part in the production process. By reading and interpreting the doctor's prescription, you will use this information to launch the case into our production workflow.

Responsibilities:

• Accurate Data Entry: Input and manage data with precision, ensuring all information is correct (and making changes on the fly as necessary once cases are into production process).
• Client Communication: Engage with clients over the phone in a professional and friendly manner. Address inquiries about due dates, provide updates, request missing information, while ensuring excellent customer service.
• Dental Terminology Proficiency: Learn and demonstrate a strong understanding of dental terminology to effectively navigate and comprehend information related to laboratory processes. Prior knowledge of Dental Terminology a plus.
• Knowledge of Restoration Types: Familiarity with various dental restoration types is highly beneficial, but not required for this entry level position. This includes crowns, bridges, dentures, and other dental prosthetics.
• Collaboration: Work closely with other team members to ensure seamless communication and coordination within the dental laboratory.

Standard hours are 8:00am to 5:00pm but depending on work demands the end time will fluctuate, so candidates must have flexibility with shift end time.

Full time position with competitive salary, subsidized medical insurance, along with voluntary Dental, Vision, Supplemental medical, legal and more. Company also provides Basic Life Insurance and disability plans, discount on Verizon bill, ticket discount program, EAP, and a matching contribution if you participate in our 401k.

If you are passionate about data accuracy, client communication, and contributing to the dental field, we invite you to apply for this exciting Dental Laboratory Data Entry Specialist position. Join our team and be a key player in ensuring the growth and success of Drake Dental Lab!

Please send resume and salary expectations to be considered