Front Office Insurance Coordinator — Patient Experience

Community Dental Partners; Weslaco (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health (PPO/HSA)

Vision

Dental

Disability insurance (STD/LTD)

Accident Insurance

Life Insurance

Paid Time Off

Holiday Pay

CPR Certifications

Career Growth Opportunities

Online learning courses

Competitive Compensation

Paid training

Employee fun days

Holiday celebrations

Employee Assistance Program (EAP)

Perks @ Work

Employee Discount Program

Job summary

Community Dental Partners is seeking a Front Office Assistant - Insurance Coordinator who thrives in a people-centric environment. The role emphasizes verifying insurance and supporting patients, staff, and doctors across front desk operations.

You will contribute to a positive patient experience by accurate data handling and clear communication. The position requires high school completion, strong communication, and dependable multitasking.

Qualifications

• High School graduate or equivalent required.
• Strong written and verbal communication skills.
• Customer service experience is a plus.
• Multitasking and prioritization abilities.
• Dependability and teamwork are essential.

Responsibilities

• Greet patients upon arrival.
• Receive and verify insurance information, perform secondary accuracy check before scanning into the system.
• Update patient status in the computer per guidelines.
• Answer routine questions about appointments, policies, insurance, and treatments; update notes accordingly.
• Verify insurance and frequencies as needed.
• Review the schedule to ensure appointments are due before confirming them.
• Confirm patients the day before and day of the appointment; reappoint as needed.
• Back up the Greeter when necessary; maintain front office area/lobby.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Communication

Dependability

Team player

People person

Education

High School diploma or equivalent

Job description

Community Dental Partners is seeking a Front Office Assistant - Insurance Coordinator who thrives in a people-centric environment. The role emphasizes verifying insurance and supporting patients, staff, and doctors across front desk operations.

You will contribute to a positive patient experience by accurate data handling and clear communication. The position requires high school completion, strong communication, and dependable multitasking.