Dental Insurance Coordinator

Rogers & Andrews Orthodontics; Georgia; On-site; USD 42,000 - 64,000; Full time

Job summary

Rogers & Andrews Orthodontics is seeking a Dental Insurance Coordinator to assist patients with insurance benefits and coordinate with insurance companies on claims. The role supports aging accounts receivable and backs up the Financial Coordinator. Pre-employment drug screening is required.

The ideal candidate will have at least one year of insurance billing experience and strong communication skills to resolve patient financial matters and ensure smooth claim processing.

Qualifications

• One year experience with Insurance billing required.

Responsibilities

• Study insurance plans and communicate nuances to patients.

Skills

Insurance billing

Customer service

MS Excel

Communication skills

Tools

Practice Management Software

MS Word

Job description

Seeking Dental Insurance Coordinator for Orthodontic Practice. This position will assists patients with insurance benefits and communicates with insurance companies regarding claims. Consistently works with patients to resolve financial challenges and maintains a healthy aging accounts receivable. Position also backs up our Financial Coordinator.

Pre-employment Drug Screening Required

Qualifications

One year experience with Insurance billing required

Essential Duties

• Study insurance plans used most frequently with patients to understand the various nuances to communicate more effectively
• Document basic insurance information in the patient’s file for quick reference
• Process and submit insurance claims daily
• Monitor and follow-up on outstanding claims
• Make collection calls
• Solidify the financial agreement with the patient, such as payment amount and schedule
• Follow through with correspondence regarding collection when unable to contact the patient on the telephone
• Send information as requested by insurance companies such as x-rays, charting, narratives, and other documentation for processing the claim when applicable
• Provide insurance predetermination documentation to patients, contacts the patient to make financial arrangements, and schedules treatment
• Correspond with insurance companies to resolve payment delays, requests for additional information, or to discuss denied treatment coverage
• Handle all inquiries concerning insurance daily

Knowledge/Skills/Abilities

• Knowledge of English composition, grammar, spelling, and punctuation
• Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)
• Increases knowledge and skills through self-study and by attending courses and seminars
• Has dependable job attendance and can be relied on the follow through with assigned tasks