Dental Care Coordinator & Patient Finance Advocate

PDS Health; Harvey (LA); Híbrido; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time off

Descripción de la vacante

Westbank Dentistry is seeking a patient financial care specialist to educate patients on treatment options and aid in financing decisions. You will work within a team to secure approvals, explain plans, and ensure compliance with policies.

The role emphasizes strong communication, multitasking, and the ability to manage confidential patient records in a fast-paced dental office environment.

Formación

• High School diploma or GED required.
• Travel between offices may be required.
• Preferred coursework in dentistry, insurance, or business.

Responsabilidades

• Models company culture, values, standards, and best operational practices.
• Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing.
• Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs.
• Executes the HC Handoff in partnership with each clinician on every exam patient.
• Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget.
• Professionally overcome common patient objections to starting treatment.
• Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment.
• Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office.
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required.
• Thorough understanding of business imperatives and how the role directly impacts metrics and results.
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework.
• Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care.
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
• Other duties and responsibilities as assigned

Conocimientos

Office practices

Patient insurances

Communication skills

Multitasking

Team player

Self-motivated

Educación

High School Diploma or GED

Descripción del empleo

Westbank Dentistry is seeking a patient financial care specialist to educate patients on treatment options and aid in financing decisions. You will work within a team to secure approvals, explain plans, and ensure compliance with policies.

The role emphasizes strong communication, multitasking, and the ability to manage confidential patient records in a fast-paced dental office environment.