Dental Insurance Coordinator & Front Desk Specialist

Anderson Dental; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Dental benefits

Paid time off

Performance bonuses

Job summary

Anderson Dental in Phoenix, AZ, is seeking a Dental Insurance Coordinator to manage all insurance functions while supporting front-desk operations and delivering excellent patient service.

You will verify eligibility, document benefits, submit claims, handle pre-authorizations, and coordinate with clinicians to ensure accurate treatment estimates. A detail‑oriented, client‑focused approach is essential.

Qualifications

• Experience handling dental insurance benefits and claims.
• Ability to explain coverage and patient financial responsibility.
• Attention to detail and strong communication.
• HIPAA compliance and confidentiality.

Responsibilities

• Verify insurance eligibility before appointments.
• Document benefit details including deductibles and limits.
• Maintain insurance data in the practice management system.
• Submit and track insurance claims with required documents.
• Prepare and track pre-authorizations and estimates.
• Follow up on aging and delinquent claims.
• Investigate denials and appeals.
• Post insurance payments and EOBs.
• Communicate with carriers about benefits and status.
• Explain coverage to patients.
• Coordinate with clinical teams for treatment estimates.
• Maintain fee schedules and plan info.
• HIPAA compliance and confidentiality at all times.

Skills

Insurance verification

Claims processing

HIPAA compliance

Patient communication

Tools

Practice management software

Job description

Anderson Dental in Phoenix, AZ, is seeking a Dental Insurance Coordinator to manage all insurance functions while supporting front-desk operations and delivering excellent patient service.

You will verify eligibility, document benefits, submit claims, handle pre-authorizations, and coordinate with clinicians to ensure accurate treatment estimates. A detail‑oriented, client‑focused approach is essential.