Dental Front Desk & Patient Experience Coordinator

Anderson|Biro, LLC; Olmsted Falls (OH); On-site; USD 21,000 - 28,000; Part time

Job summary

Anderson|Biro, LLC is seeking a Front Desk Coordinator to join our healthcare team in a patient-focused environment. The role involves greeting patients, handling check-ins/outs, forms, and appointment scheduling while ensuring smooth patient flow and high service standards.

Ideal candidates bring experience in dental or physician offices, strong organization and communication skills, and proficiency with scheduling software, EHR, and Microsoft Office.

Qualifications

• Previous experience in a dental or physician office preferred.
• Strong organizational and multitasking skills with attention to detail.
• Excellent verbal and written communication abilities.
• Comfort with scheduling software, electronic health records (EHR), and Microsoft Office applications.
• Professional demeanor and a genuine commitment to patient care.
• Ability to work independently while supporting a collaborative team environment.

Responsibilities

• Welcome patients, manage check-in and check-out processes, and ensure accurate completion of forms and documentation.
• Answer phones, schedule appointments, and coordinate patient flow to support an efficient office schedule.
• Communicate clearly and professionally with patients, clinical staff, and providers.
• Maintain organized and confidential patient records in accordance with HIPAA guidelines.
• Assist with administrative tasks such as chart preparation, recalls, and correspondence.
• Contribute to a welcoming, professional front-office atmosphere that reflects the practice’s values.

Skills

Organizational skills

Multitasking

Verbal communication

Written communication

Microsoft Office

EHR familiarity

HIPAA knowledge

Scheduling software

Tools

Scheduling software

Electronic Health Records (EHR)

Microsoft Office

Job description

Anderson|Biro, LLC is seeking a Front Desk Coordinator to join our healthcare team in a patient-focused environment. The role involves greeting patients, handling check-ins/outs, forms, and appointment scheduling while ensuring smooth patient flow and high service standards.

Ideal candidates bring experience in dental or physician offices, strong organization and communication skills, and proficiency with scheduling software, EHR, and Microsoft Office.