Dental Treatment Concierge: Scheduling, Finance & Care

Anderson Dental; Phoenix (AZ); On-site; USD 40,000 - 50,000; Full time

Job summary

Anderson Dental is looking for a Dental Treatment Coordinator in North Phoenix, Arizona. The role involves customer service, administration, and sales support to help patients understand their treatment plans while managing office schedules and financial details.

The ideal candidate will have strong communication skills, knowledge of dental practices, and experience with insurance and billing processes. Previous experience in dental assisting or front office work is preferred.

Responsibilities

• Explain diagnosis and recommended treatment plans to patients.
• Coordinate appointments, handle financial arrangements, and ensure patients feel informed.
• Review treatment plans created by the dentist.
• Schedule appointments based on treatment priority.
• Verify insurance benefits and submit pre-authorizations.

Skills

Strong communication and interpersonal skills

Knowledge of dental terminology and procedures

Experience with Dentrix practice management software

Understanding of dental insurance and billing processes

Organizational and multitasking abilities

Sales or customer service experience

Education

High school diploma or equivalent

Dental assisting, front office, or administrative experience

Job description

Anderson Dental is looking for a Dental Treatment Coordinator in North Phoenix, Arizona. The role involves customer service, administration, and sales support to help patients understand their treatment plans while managing office schedules and financial details.

The ideal candidate will have strong communication skills, knowledge of dental practices, and experience with insurance and billing processes. Previous experience in dental assisting or front office work is preferred.