Insurance Coordinator

Guardian Dentistry; Westborough, Northern (MA, KY); Hybrid; USD 23,000 - 40,000; Full time

Benefits offered by this job

Paid vacation and holidays

401(k) with company match

Health, dental, and vision plans

Life and Disability Insurance

Flexible schedules

Job summary

Cornerstone Dental Care in Westborough, MA is seeking an Insurance Coordinator to streamline patient insurance processes and finance discussions. You will verify benefits, handle claims follow-up, and guide patients through treatment plans and payments with a patient-centric focus.

The role requires dental office experience, strong insurance knowledge, and excellent communication. Dentrix experience is a plus, with a supportive team and predictable schedules.

Qualifications

• Dental insurance/billing knowledge required.
• Outstanding customer service is essential.
• Excellent communication skills and ability to build rapport with patients.

Responsibilities

• Provide smooth patient check-in/check-out.
• Answer questions and assist with intake forms.
• Verify insurance, follow up on claims, communicate coverage to staff and patients.
• Assist patients with financial arrangements.
• Handle phone coverage and appointment confirmations.

Skills

Dental insurance/billing

Customer service

Communication

Reliability/attention to detail

Rapport building

Tools

Dentrix

Job description

## Insurance CoordinatorApply: Westborough, MA: Full time: Posted Today: JR103487**Location:**Cornerstone Dental Care## **Salary Range:**$25.00 To $29.00 Hourly## Dental Insurance Coordinator - Cornerstone Dental Care, Westborough, MA## **Cornerstone Dental Care**proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!**Overview**The Insurance Coordinator’s primary responsibility is to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, etc.**Schedule: Monday, Tuesday, Thursday, Friday****Duties/Responsibilities*** Provide a smooth and seamless patient check-in/check-out.* Answer patients’ questions and assist with intake forms.* Responsible for insurance verifications, claims follow-up, and accurate communication to staff and patients regarding the insurance coverage.* Assist patient with financial arrangements.* Phone coverage: answering phone calls, confirming appointments.* Additional duties as assigned by the Practice Leader.**Required Skills/Abilities*** Dental insurance/billing knowledge required.* Must exhibit outstanding customer service.* Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.* Highly flexible, detail-oriented, reliable, and trustworthy.* Dentrix experience a plus.**Education and Experience*** Minimum 1 year of experience in a dental office setting.**Compensation & Benefits:*** Guaranteed Hourly Rate* Paid Vacation & Paid Holidays* 401k Program: with matching contributions* Benefits: (offered at 30 hours or more)* Competitive health, dental, and vision plan* Life Insurance and Disability Insurance* Flexible Schedules**FLSA Status:**Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.