Dental Hygiene Coordinator — Elevate Patient Experience

Royal-Oak-Dental-Group; Siler City (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

Royal Oak - Siler City is seeking a motivated Hygiene Coordinator to join our general dentistry team. You will manage patient check-in/check-out, coordinate treatment planning, and present options with clarity to patients.

You'll provide excellent customer service, handle administrative workflows, and collaborate closely with clinical and front-office staff to ensure a smooth, patient-centered experience from start to finish.

Qualifications

• Experience in administrative and clerical tasks including check-in/out and treatment planning.
• Excellent customer service with a patient-centered approach.
• Strong teamwork and work ethic in a fast-paced dental office.
• Excellent multitasking abilities and phone skills.
• Ability to follow up with x-rays, labs, and communications with outside offices.

Responsibilities

• Patient Check-In & Check-Out: Greet patients, manage the process, ensure data accuracy.
• Customer Service & Communication: Answer calls promptly with a welcoming approach.
• Treatment Planning & Presentation: Coordinate and present treatment options to patients.
• Administrative & Clerical Support: Handle general clerical work and follow up on x-rays/labs.
• Team Collaboration: Work with clinical and administrative teams to maintain high patient care standards.

Skills

Administrative experience

Customer service

Teamwork

Multitasking

Phone skills

Follow up with x-rays

Bilingual ability

Tools

Eaglesoft

Job description

Royal Oak - Siler City is seeking a motivated Hygiene Coordinator to join our general dentistry team. You will manage patient check-in/check-out, coordinate treatment planning, and present options with clarity to patients.

You'll provide excellent customer service, handle administrative workflows, and collaborate closely with clinical and front-office staff to ensure a smooth, patient-centered experience from start to finish.