Hygiene Coordinator

Royal-Oak-Dental-Group; Siler City (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

Royal Oak - Siler City is seeking a motivated Hygiene Coordinator to join our general dentistry team. You will manage patient check-in/check-out, coordinate treatment planning, and present options with clarity to patients.

You'll provide excellent customer service, handle administrative workflows, and collaborate closely with clinical and front-office staff to ensure a smooth, patient-centered experience from start to finish.

Qualifications

• Experience in administrative and clerical tasks including check-in/out and treatment planning.
• Excellent customer service with a patient-centered approach.
• Strong teamwork and work ethic in a fast-paced dental office.
• Excellent multitasking abilities and phone skills.
• Ability to follow up with x-rays, labs, and communications with outside offices.

Responsibilities

• Patient Check-In & Check-Out: Greet patients, manage the process, ensure data accuracy.
• Customer Service & Communication: Answer calls promptly with a welcoming approach.
• Treatment Planning & Presentation: Coordinate and present treatment options to patients.
• Administrative & Clerical Support: Handle general clerical work and follow up on x-rays/labs.
• Team Collaboration: Work with clinical and administrative teams to maintain high patient care standards.

Skills

Administrative experience

Customer service

Teamwork

Multitasking

Phone skills

Follow up with x-rays

Bilingual ability

Tools

Eaglesoft

Job description

Description

About Us

At Royal Oak - Siler City, we pride ourselves on delivering exceptional general dentistry and comprehensive dental care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Hygiene Coordinator to join us.

Position Overview

We are looking for a highly motivated Hygiene Coordinator to be an essential part of our patient care team. The ideal candidate will provide top-notch customer service, manage administrative and clerical workflows smoothly, and ensure every patient has a wonderful experience from check-in to check-out.

Key Responsibilities

• Patient Check-In & Check-Out: Greet patients warmly, manage the check-in/check-out process, and ensure all information is accurate.


• Customer Service & Communication: Answer phone calls promptly and professionally, providing welcoming and effective communication.


• Treatment Planning & Presentation: Coordinate general dental treatment planning and present treatment details clearly to patients.


• Administrative & Clerical Support: Handle general clerical work, follow up on x-rays, labs, and communications with other offices.


• Team Collaboration: Work closely with the clinical and administrative teams to maintain high standards of patient care and efficient office operations.

Required Skills and Qualifications

• Administrative and clerical experience, including check-in, check-out, and treatment planning


• Excellent customer service skills with a patient-centered approach


• Exceptional teamwork and a strong work ethic


• Excellent multitasking abilities and phone skills


• Ability to follow up effectively with x-rays, labs, and outside offices


• Bilingual ability is a strong asset

Desired Skills and Qualifications

• Experience with Eaglesoft practice management software


• Bilingual proficiency

Dress Code / Uniform

• Scrubs