Dental Health Center Coordinator & Scheduling Specialist

Boston University; Boston (MA); On-site; USD 80,000 - 128,000; Full time

Job summary

Boston University Medical Campus is seeking a Patient Coordinator for Group Practice in the Office of Clinical Affairs. The role focuses on delivering excellent customer service to dental patients and residents, greeting patients, checking in, and handling emergency intake while maintaining a professional demeanor.

The coordinator will prepare visit sheets and charts, contact patients for appointments, and manage registrations and updates.

Qualifications

• HS Diploma required.
• 1-3 years of experience.

Responsibilities

• Greeting patients and checking in patients, handling emergency intake and directing patient concerns to the appropriate supervisor while maintaining courteous demeanor.
• Prepare visit sheets and patient charts for each day, and contact patients to make appointments.
• Register new patients, update patient information, and coordinate patient appointments with other appointments.
• Maintain clinical schedule by imputing appointments and coordinating with the insurance office to verify information.
• Calculate patient co-payments based on insurance coverage and assist providers with treatment plan estimates.

Education

HS Diploma

Job description

Boston University Medical Campus is seeking a Patient Coordinator for Group Practice in the Office of Clinical Affairs. The role focuses on delivering excellent customer service to dental patients and residents, greeting patients, checking in, and handling emergency intake while maintaining a professional demeanor.

The coordinator will prepare visit sheets and charts, contact patients for appointments, and manage registrations and updates.