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Boston University Medical Campus is seeking a Patient Coordinator for Group Practice in the Office of Clinical Affairs. The role focuses on delivering excellent customer service to dental patients and residents, greeting patients, checking in, and handling emergency intake while maintaining a professional demeanor.
The coordinator will prepare visit sheets and charts, contact patients for appointments, and manage registrations and updates.
Boston University Medical Campus --> Professional
26500521009
10/16/2026
Grade 44
$1,750.00
$2,803.00
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Full-Time/Regular
Job Description: Responsibilities:
Provides excellent customer service to each of the Dental Health Centers' primary customer groups--patients desiring dental services and dental residents. Provides excellent customer service by greeting customers, checking-in patients, emergency intake and directing patient concerns to appropriate supervisor while maintaining courteous profession demeanor. Support providers by preparing visit sheets and patient charts for each day, contacting patients to make appointments. Maintain clinical schedule by imputing appointments, registering new patients, updating patient information and coordinating patient appointments with other appointments. Work with insurance office to verify insurance information is correct; calculates patient co-payments based on insurance coverage; assists providers with treatment plan estimates.
HS Diploma required and 1-3 years of experience.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.