Dental Front Office Specialist — Patient Experience & Admin

Mobileoralsurgery; Mobile (AL); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) match

Zusammenfassung

Mobileoralsurgery seeks a friendly Front Office Assistant to be the first point of contact for patients in Mobile, AL. You will manage check-in/check-out, explain treatment costs, and help patients understand their financial responsibilities while handling phone inquiries.

The ideal candidate has 1+ years of dental front desk and customer service experience, strong communication skills, basic dental insurance understanding, and proficiency with computer-based tasks and dental software.

Qualifikationen

• 1+ years of front desk experience in a dental setting preferred.
• 1+ years of customer service experience preferred; friendly, patient-first attitude valued.
• Strong verbal and written communication skills.
• Basic understanding of dental insurance.

Aufgaben

• Greet patients and visitors warmly and professionally.
• Answer phone calls and direct them appropriately.
• Schedule and confirm patient appointments.
• Check patients in and out efficiently.
• Verify patient information and insurance coverage.
• Collect and post payments accurately.
• Assist with patient paperwork and medical history updates.
• Document accurate notes and records in patient accounts.
• Manage communication with referring practices.
• Perform administrative tasks using computer and dental software.
• Maintain patient confidentiality per HIPAA regulations.

Kenntnisse

Front desk experience

Customer service

Verbal communication

Written communication

Computer proficiency

Ausbildung

High school diploma or equivalent

Tools

Dental software

Jobbeschreibung

Mobileoralsurgery seeks a friendly Front Office Assistant to be the first point of contact for patients in Mobile, AL. You will manage check-in/check-out, explain treatment costs, and help patients understand their financial responsibilities while handling phone inquiries.

The ideal candidate has 1+ years of dental front desk and customer service experience, strong communication skills, basic dental insurance understanding, and proficiency with computer-based tasks and dental software.