Dental Front Desk Specialist | Patient Experience & Benefits

Mobile Oral and Facial Surgery; Mobile (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Long and Short-Term Disability

Paid Time Off

401(k) with Company Match

Job summary

Mobile Oral and Facial Surgery seeks a friendly Front Office Assistant to greet patients, handle check-in/out, scheduling, and billing in a fast-paced dental office.

You will verify insurance, collect payments, maintain confidential records per HIPAA, and support referring practices. A high school diploma and 1+ year front desk or customer service experience preferred.

Strong communication and computer skills are essential, with a positive attitude and reliable work ethic.

Qualifications

• 1+ years of dental front desk experience preferred.
• 1+ years of customer service experience preferred.
• Strong verbal and written communication skills.
• Basic understanding of dental insurance.
• Proficiency with computer-based tasks.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer phone calls and direct them appropriately.
• Schedule and confirm patient appointments.
• Efficiently check patients in and out.
• Verify patient information and insurance coverage.
• Collect and post payments accurately.
• Assist with patient paperwork and medical history updates.
• Document accurate notes and records in patient accounts.
• Manage communication with referring practices.
• Perform administrative office tasks using a computer and dental software.
• Maintain patient confidentiality in accordance with HIPAA regulations.

Skills

Dental front desk

Customer service

Verbal & written communication

Insurance basics

Computer proficiency

Education

High school diploma or equivalent

Job description

Mobile Oral and Facial Surgery seeks a friendly Front Office Assistant to greet patients, handle check-in/out, scheduling, and billing in a fast-paced dental office.

You will verify insurance, collect payments, maintain confidential records per HIPAA, and support referring practices. A high school diploma and 1+ year front desk or customer service experience preferred.

Strong communication and computer skills are essential, with a positive attitude and reliable work ethic.