Dental Front Desk Lead - Insurance & Admin Specialist

Beacon Oral Specialists; Decatur (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) Matching

Dental Insurance

Health Insurance

Life Insurance

Vision Insurance

Referral Program

Job summary

Beacon Oral Specialists in Decatur, GA is seeking a Front Office III to manage patient check-in, insurance verification, and billing processes. The ideal candidate will have strong organizational and communication skills, with experience in dental/medical office settings.

On-site, full-time position with comprehensive benefits and a supportive team environment. Responsibilities include verifying benefits, preparing financial forms, and coordinating with surgical staff to ensure smooth daily

Qualifications

• 2+ years of experience in a dental/medical office preferred.
• Professional language and customer service mindset.
• Effective written and verbal communication skills.
• Meticulous attention to detail with the ability to multitask.
• Strong organizational, administrative, and planning skills.
• Ability to use discretion with sensitive information.
• Excellent documentation, communication, and Microsoft Office skills.
• Passionate about healthcare excellence.

Responsibilities

• Check to be sure insurance was verified for all patients coming in.
• Obtain insurance breakdown for patients if not already completed.
• Greet patients after they complete their consultation.
• Utilize the insurance verification form to create out of pocket cost for patient.
• Present fees on the financial form and have the patient sign it.
• Double check demographics and insurance for accuracy
• Attach financial forms to the chart.
• Create contact notes regarding insurance and financial information.
• Make sure insurance is added to the account and create claims for billers.
• Communicate with surgical staff to see if additional information is needed (ex. Medical clearance, labs, etc).
• Process treatment plans and post charges for exam and imaging.
• Create predeterminations and prior authorizations.
• Submit any required documentation to the insurance company prior to patient coming in.

Skills

Customer service

Communication

Microsoft Office

Organization

Tools

Microsoft Office

Job description

Beacon Oral Specialists in Decatur, GA is seeking a Front Office III to manage patient check-in, insurance verification, and billing processes. The ideal candidate will have strong organizational and communication skills, with experience in dental/medical office settings.

On-site, full-time position with comprehensive benefits and a supportive team environment. Responsibilities include verifying benefits, preparing financial forms, and coordinating with surgical staff to ensure smooth daily