Dental Front Office & Scheduling Specialist

Workstream; Leander (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

PTO and paid holidays

Health, dental, and vision benefits

401K with up to 4% matching

Friendly culture and team

Job summary

Apex Dental Partners in Leander, TX seeks a friendly Front Office team member to be the first point of contact for patients, delivering an exceptional experience while supporting daily operations.

You will manage schedules, verify insurance, collect payments, and ensure patients understand their care and financial responsibilities in a fast-paced, patient-centered environment. No prior dental experience required; attitude and willingness to learn are valued.

Qualifications

• Minimum of 1 year front office or customer-facing experience (healthcare or dental preferred).
• High school diploma or equivalent.
• Positive, outgoing, and professional demeanor with a strong commitment to customer service
• Excellent verbal and written communication skills, with the ability to build rapport and clearly explain information
• Strong attention to detail and ability to manage multiple priorities with accuracy
• Reliable, accountable, and comfortable working in a fast-paced environment
• Proactive mindset with a willingness to learn, adapt, and take on new responsibilities
• Proficiency with computer systems; experience with Open Dental and Google Suite preferred

Responsibilities

• Deliver a professional, friendly, and efficient experience when handling patient phone calls and inquiries
• Manage provider schedules to optimize flow, minimize gaps, and support a productive, well-organized day
• Greet patients warmly and ensure all demographic and insurance information is accurate and up to date
• Prepare and clearly communicate treatment plans, helping patients understand recommended care and next steps
• Collect payments and confidently manage financial conversations with accuracy and professionalism
• Verify insurance benefits, submit claims, and support timely and accurate reimbursement processes
• Coordinate patient check-in and check-out to ensure a smooth, consistent experience
• Maintain accurate patient records and documentation within practice systems
• Collaborate with team members to support efficient patient flow and resolve day-to-day operational needs

Skills

Customer service

Front desk

Scheduling

Communication

Insurance verification

Cash handling

Open Dental

Google Suite

Education

High school diploma or equivalent

Tools

Open Dental

Google Suite

Job description

Apex Dental Partners in Leander, TX seeks a friendly Front Office team member to be the first point of contact for patients, delivering an exceptional experience while supporting daily operations.

You will manage schedules, verify insurance, collect payments, and ensure patients understand their care and financial responsibilities in a fast-paced, patient-centered environment. No prior dental experience required; attitude and willingness to learn are valued.