Dental Front Office Receptionist

American Dental Companies; Phoenix (AZ); On-site; USD 24,796 - 27,552; Full time

Job summary

Tatum Point Dentistry in North Phoenix, AZ is seeking a Dental Front Office Receptionist to join our team. This full-time role is the first point of contact for patients, managing phones and front desk operations.

Requires 2+ years of dental front office experience; bilingual English/Spanish preferred; Denticon software a plus; strong customer service and organizational skills. Compensation is $18.00–$20.00 per hour plus a monthly team performance bonus; schedule is Monday–Thursday, 7:15 AM–5:30

Qualifications

• 2+ years of dental front office or dental administrative experience.
• Strong customer service and high attention to detail.
• Bilingual English/Spanish preferred to serve a diverse patient base.

Responsibilities

• Patient relations: answer front office phones, greet patients, and manage schedule flow.
• Administrative support: prepare and update patient charts for visits.
• Insurance verification: verify eligibility and enter information accurately.
• Patient communication: guide patients through their appointment lifecycle.

Skills

Customer service

Organizational skills

Communication

Tools

Denticon

Job description

Dental Front Office Receptionist - Full Time

Practice Name: Tatum Point Dentistry

Location: North Phoenix, AZ (4747 E Bell Road, Suite 15, Phoenix, AZ 85032)

Employment Category: Full-Time

Schedule: Monday – Thursday, 7:15 AM – 5:30 PM (Enjoy a structured 4-day workweek with your Fridays, Saturdays, and Sundays completely free!)

Compensation: $18.00 - $20.00 / hour (Depending on experience) + Monthly Team Performance Bonus

Benefits: Standard Comprehensive Benefits Package

About Tatum Point Dentistry

At Tatum Point Dentistry, we combine decades of experienced, compassionate care with modern dental technology to serve our diverse North Phoenix community. Led by Dr. Christine Gonzalez, our practice is dedicated to providing high-quality, patient-focused preventive, restorative, and cosmetic dentistry in a welcoming and comfortable environment. We are proud partners of American Dental Companies (ADC), which allows us to focus on what matters most—delivering exceptional patient care while enjoying robust, professional group support.

Position Overview

We are looking for an experienced, detail-oriented Front Office Receptionist to join our established team. As the first point of contact for our patients, you will set the tone for their visit, helping nervous patients feel at ease while managing day-to-day administrative operations. This vital role manages front desk functions for our spacious, 12-operatory office and requires a proven background in dental administration. It is ideal for a highly organized professional who thrives in a collaborative, fast-paced environment.

Key Responsibilities

• Patient Relations: Answer multi-line front office phones, greet patients warmly upon arrival, and manage schedule flow.

• Administrative Support: Prepare, organize, and update patient charts ahead of visits using our dental practice management software to ensure the clinical team is set up for success.

• Insurance Verification: Thoroughly verify insurance eligibility, break down benefits, and enter insurance information accurately into the system.

• Patient Communication: Help guide patients through their appointment lifecycle, ensuring an exceptional administrative experience from check-in to check-out.

Qualifications

• Required: 2+ years of dental front office or dental administrative experience.

• Preferred: Bilingual proficiency in English and Spanish is highly preferred to best serve our diverse local patient base.

• Preferred: Experience utilizing Denticon dental software is a strong plus.

• Strong customer service skills with a warm, empathetic phone manner.

• Excellent organizational skills with a high level of attention to detail (crucial for chart prep and insurance verification).

How to Apply

If you are a positive, team-driven Dental Office Receptionist ready to elevate your career alongside an experienced and supportive team, we would love to meet you! Please submit your resume and cover letter explaining why you would be a great fit for the Tatum Point Dentistry family.