Dental Front Office Receptionist

American Dental Companies; Anthem (AZ); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Monthly team performance bonus

Early Friday wrap-up (1:00 PM)

Medical, dental, vision benefits

PTO and retirement plan

Job summary

Anthem Dentistry in Anthem, AZ seeks a Dental Front Office Receptionist to greet patients, schedule visits, and present treatment plans. This full-time, hourly role requires 1+ year of front office experience and knowledge of dental terminology and PPO verifications.

The position emphasizes warm patient interactions, accurate billing, and efficient coordination of benefits in a fast-paced, 8-operatory clinic environment.

Qualifications

• 1+ years of dental front office experience.
• Knowledge of dental terminology, codes, PPO verification, and benefit breakdowns.
• Proficient with front-desk tasks: scheduling, billing, insurance coordination.

Responsibilities

• Greet patients warmly at check-in and manage front-desk flow.
• Present treatment plans and discuss co-pays, insurance, and payment options.
• Verify dental PPO benefits and estimate patient co-pays before appointments.
• Schedule and confirm restorative and hygiene appointments across 8 operatories.
• Collect co-pays and outstanding balances at the point of service.

Skills

Dental front office experience

Customer service

Attention to detail

Empathetic demeanor

Tools

Denticon

Dentrix

Eaglesoft

Job description

Welcome Patients & Guide Their Care in Anthem!

Position: Dental Front Office Receptionist (Full-Time)

Practice: Anthem Dentistry

Location: Anthem, AZ

Schedule: Monday – Thursday (7:15 AM – 5:00 PM) | Friday (6:15 AM – 1:00 PM) – Enjoy early Friday finishes!

Compensation: $23.00 – $27.00 / hour (DOE) + Monthly Team Performance Bonus

Employment Type: Full-Time (Hourly)

Why You'll Love Working With Us

At Anthem Dentistry, we believe that exceptional patient care starts from the very first greeting. Operating out of a modern, fast-paced 8-operatory practice in Anthem, our team is dedicated to providing warm, high-quality, tech-forward dental care.

We are seeking a dynamic, multi-talented Dental Front Office Receptionist to serve as the welcoming face of our practice while helping patients navigate their care journey. In this dual-impact role, you will manage front-desk reception, phone traffic, and check-in/checkout while presenting treatment plans and coordinating insurance benefits.

Here is what makes our practice a great place to build your career:

• Competitive Pay & Bonus Potential: Hourly base pay ($23.00–$27.00/hr) plus eligibility for a Monthly Team Performance Bonus based on collective practice goals.

• Early Friday Wrap-Up: Complete your workday by 1:00 PM every Friday so you can jumpstart your weekend early!

• Dynamic Dual-Impact Role: Blend front-desk greeting and administrative flow with impactful treatment presentation and insurance coordination.

• Modern 8-Operatory Clinic: Work alongside a skilled clinical team in a spacious, well-organized facility.

• Comprehensive Benefits Package: Access to full standard company medical, dental, vision, PTO, and retirement benefit options.

What You'll Be Doing (The Role)

As our Front Office Receptionist, you are the central hub for patient interaction, treatment presentation, and scheduling efficiency:

• Front Desk Hospitality & Check-In: Warmly welcome patients upon arrival, manage check-in/checkout, answer incoming phone calls, and respond to patient inquiries.

• Treatment Presentation: Guide patients through their recommended treatment plans, explaining clinical needs, co-pays, insurance breakdowns, and available payment options with clarity and confidence.

• Insurance Verification: Verify dental PPO benefits, request detailed benefit breakdowns, and ensure accurate co-pay estimates are calculated prior to appointments.

• Scheduling Optimization: Schedule and confirm restorative and hygiene appointments strategically in Denticon to maximize schedule density across all 8 operatories.

• Financial Collection: Collect co-pays and outstanding balances at the time of service, post payments, and handle patient financial agreements.

Qualifications

• Experience: 1+ years of dental front office experience with hands-on exposure to both reception and treatment plan presentation (Required).

• Dental & Insurance Literacy: Good working knowledge of dental terminology, procedure codes, PPO insurance verification, and benefit breakdowns.

• Software Fluency: Experience with Denticon (or similar dental software like Dentrix or Eaglesoft) is a strong plus.

• Attributes: Excellent verbal communication, strong organizational skills, high attention to detail, and a warm, empathetic patient-first personality.