Dental Front Office Receptionist

AvaHR; Centerton (AR); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance and dental plan

Vision insurance

Short-term and long-term disability

401K with up to 4% match

Four paid holidays

Job summary

AvaHR seeks a friendly Spanish-speaking Dental Front Office Receptionist to manage patient appointments, inquiries, and referrals. You will maintain patient data in the system and coordinate with dental professionals to ensure smooth scheduling and billing processes.

Proficiency in Spanish and strong customer service, organization, and telephone etiquette are essential. GED or high school diploma required; dental office experience is a plus and training will be provided.

Qualifications

• GED or high school diploma required.
• Dental office experience preferred but not required.
• Strong administrative procedures knowledge and telephone etiquette.

Responsibilities

• Greet patients at the front desk.
• Schedule or cancel appointments.
• Assist with paperwork.
• Update patient data and track treatments.
• Set up follow-up appointments and reminders.
• Verify payment methods and collect payments.
• Answer phones and perform general office tasks.

Skills

Spanish speaking

Customer service

Telephone etiquette

Organizational skills

Education

GED/High school diploma

Job description

We’re searching for a friendly Spanish Speaking Dental Front Office Receptionist to ensure dental patients’ appointments are properly booked, rescheduled, or canceled based on their needs. The dental receptionist’s duties include inputting patient information into our computer system, answering patients’ inquiries, and coordinating referrals to other dental professionals. Our goal is to have all employees at the front desk completely cross trained as a Patient, Treatment, and Insurance Coordinator.

You must be able to manage and maintain patient waiting spaces as well as front-desk areas to be effective as a dental receptionist.

Duties & Responsibilities:

• Welcoming and greeting patients in the office.
• Scheduling or canceling appointments.
• Assisting patients with filling out paperwork.
• Keeping track of recent treatments and procedures and updating patient data.
• Setting up follow-up appointments and sending out phone reminders.
• Willing to learn all aspects of the front.
• Verifying payment methods and collecting money as necessary.
• Answering phones, photocopying, digitalfiling, and faxing are common office chores.

Requirements:

• GED or high school diploma.
• Working experience in a dental office is good but not required.
• Working understanding of administrative procedures in general.
• Telephone etiquette is important.
• Outstanding organizational abilities.
• Outstanding customer service abilities.

Benefits:

• Insurance
  • Health, Dental, Vision, STD, LTD
• PTO
• 401K - up to 4% match
• Four paid Holidays

Schedule:

• Tuesday - 7:30 AM to 6:00 PM
• Wednesday -7:30 AM to 6:00 PM
• Thursday - 8:00 AM to 7:00 PM
• Friday -7:30 AM to 6:00 PM