Dental Front Office Pro - Scheduling & Insurance

Bee Happy Pediatric Dentistry; Newton (MA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Free on-site parking

Job summary

Bee Happy Pediatric Dentistry in Newton, MA is seeking a polished, experienced Dental Patient Coordinator to manage front-office responsibilities and support a friendly, family-centered practice.

The role covers scheduling, insurance verification, claims processing, payments, and patient communications, with opportunities for growth and competitive hourly pay.

Ideal candidates have 1–2 years of dental front-office experience, CPR certification, excellent communication, and strong organization.

Qualifications

• 1–2 years of dental front-office experience.
• Experience with scheduling and appointment coordination.
• Familiarity with billing, payments, and patient accounts.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Reliable attendance and follow-through.
• CPR certification is required.

Responsibilities

• Welcoming patients and families in a friendly and professional manner.
• Answering and managing incoming phone calls.
• Scheduling, confirming, and coordinating patient appointments.
• Maintaining a productive and efficient daily schedule.
• Verifying dental insurance eligibility and benefits.
• Communicating insurance coverage and patient financial responsibility clearly.
• Submitting dental insurance claims and following up on outstanding claims.
• Processing payments and monitoring patient balances.
• Preparing and explaining treatment estimates.
• Following up with patients regarding overdue recall visits and unscheduled treatment.
• Maintaining accurate patient information and documentation.
• Coordinating with the doctor and clinical team throughout the day.
• Maintaining an organized, efficient, and professional front-office environment.

Skills

Dental front-office experience

Scheduling

Insurance processing

Communication skills

Organizational skills

Team player

Education

CPR certification

Job description

Bee Happy Pediatric Dentistry in Newton, MA is seeking a polished, experienced Dental Patient Coordinator to manage front-office responsibilities and support a friendly, family-centered practice.

The role covers scheduling, insurance verification, claims processing, payments, and patient communications, with opportunities for growth and competitive hourly pay.

Ideal candidates have 1–2 years of dental front-office experience, CPR certification, excellent communication, and strong organization.