Dental Front Office Pro — Scheduling, Claims & Patient Care

Heartland; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

PTO

Job summary

Heartland Dental is seeking a Dental Front Office Assistant at Deer Valley Family Dentistry in Phoenix, AZ. The role requires at least 1 year of dental front office experience, handling patient greetings, calls, scheduling, and insurance tasks.

You will use Dentrix for scheduling and records, file claims, verify benefits, post payments, and manage accounts receivable, while delivering excellent patient service.

Qualifications

• Experience in a fast-paced, customer-centric environment is required.
• Excellent communication and organizational skills are essential.
• Must have access to PHI with HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail/email, communicate with patients and insurance.
• Use Dentrix for scheduling and records; schedule/confirm appointments for multiple providers.
• Process insurance claims; verify benefits and coverage; post payments and manage accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office performance.

Skills

Communication skills

Organizational skills

HIPAA awareness

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Front Office Assistant at Deer Valley Family Dentistry in Phoenix, AZ. The role requires at least 1 year of dental front office experience, handling patient greetings, calls, scheduling, and insurance tasks.

You will use Dentrix for scheduling and records, file claims, verify benefits, post payments, and manage accounts receivable, while delivering excellent patient service.