Dental Front Office Pro - Scheduling, Billing & Insurance

Heartland Dental; Lubbock (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

PTO

Job summary

Stone Crest Dental Care in Lubbock, TX is seeking a friendly Business Assistant to support our front office. You will greet patients, answer phones, manage mail and emails, and coordinate with insurance companies while using Dentrix for scheduling and records.

The ideal candidate can handle fast-paced tasks, protect PHI, and maintain strong organization and communication skills. Training is provided, and benefits include health insurance, a retirement plan, paid holidays, and PTO.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection are required.

Responsibilities

• Greet and welcome patients entering the office.
• Manage front office duties: answering phones, checking mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Stone Crest Dental Care in Lubbock, TX is seeking a friendly Business Assistant to support our front office. You will greet patients, answer phones, manage mail and emails, and coordinate with insurance companies while using Dentrix for scheduling and records.

The ideal candidate can handle fast-paced tasks, protect PHI, and maintain strong organization and communication skills. Training is provided, and benefits include health insurance, a retirement plan, paid holidays, and PTO.