Dental Front Office Specialist - Insurance & Scheduling Pro

Heartland Dental LLC; San Antonio (TX); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay access

Job summary

Wilderness Canyon Dental Care in San Antonio, TX is seeking a Business Assistant to join our team. This fast-paced role supports the front office, utilizing Dentrix for scheduling and records, and coordinating with insurance providers to optimize patient care.

You will work in a patient-focused environment, with opportunities for growth, training, and learning within a reputable dental practice committed to high-quality care.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and PHI handling awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on claims; verify benefits.
• Post insurance and patient payments; manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Fast-paced environment

Communication

Organization

Tools

Dentrix

Job description

Wilderness Canyon Dental Care in San Antonio, TX is seeking a Business Assistant to join our team. This fast-paced role supports the front office, utilizing Dentrix for scheduling and records, and coordinating with insurance providers to optimize patient care.

You will work in a patient-focused environment, with opportunities for growth, training, and learning within a reputable dental practice committed to high-quality care.