Dental Front Office & Patient Services Specialist

JWCH Institute, Inc.; Bell Gardens (CA); On-site; USD 49,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

401(k)

Job summary

JWCH Institute, Inc. is hiring for a Front Office-Dental Services Patient Representative/Dental Assistant in Bell Gardens, CA. The role supports a welcoming front office experience, handles administrative and financial tasks, and assists dental staff in delivering patient-centered care.

The position requires proficiency in practice management systems, dental billing, and strong communication. A CA driver’s license is needed, and the role supports patients with billing and scheduling in a

Qualifications

• Experience with working in a dental front office setting.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a busy environment.

Responsibilities

• Greet patients and verify visit purpose to determine patient priority.
• Verify eligibility and register patients in the practice management system.
• Monitor wait times and communicate status to patients.
• Schedule appointments and provide referral documentation as needed.
• Manage phone calls and ensure issues are resolved promptly.
• Collect co-pays and daily reconciliation of payments.
• Coordinate with care team to ensure smooth hand-offs.
• Maintain accurate recordkeeping and office procedures.

Skills

Customer service

Communication

Multitasking

Teamwork

Front desk

Education

High School diploma or GED

Tools

NextGen

Dentrix

Electronic Practice Management System

Job description

JWCH Institute, Inc. is hiring for a Front Office-Dental Services Patient Representative/Dental Assistant in Bell Gardens, CA. The role supports a welcoming front office experience, handles administrative and financial tasks, and assists dental staff in delivering patient-centered care.

The position requires proficiency in practice management systems, dental billing, and strong communication. A CA driver’s license is needed, and the role supports patients with billing and scheduling in a