Clinic Front Desk & Eligibility Coordinator

Jwch-Institute; Bellflower (CA); On-site; USD 50,000 - 51,000; Full time

Benefits offered by this job

Health premium allowance

Health Savings Account

Paid time off

13 holidays

401(k) plan

Disability & life insurance

Job summary

JWCH Institute, Inc. in Bellflower, CA is seeking a Front Office Clerk to handle client financial screening and eligibility documentation, while performing reception and front-office duties.

The role includes greeting patients, scheduling appointments, verifying insurance and IDs, processing payments, and coordinating with Medical Records and billing staff. The candidate should be able to work with diverse populations and maintain compliant records.

Qualifications

• One year of experience in a general office or medical facility.
• Knowledge of general office procedures.
• Typing at 35 words per minute.
• Ability to communicate effectively orally and in writing.
• Experience working with clients and staff from diverse backgrounds.

Responsibilities

• Greet patients and assist with check-in/check-out.
• Schedule patient appointments by phone and in person.
• Screen patients for program eligibility and review records for eligibility.
• Process patient payments and coordinate with billing staff on discrepancies.
• Verify patient IDs, Medi-Cal/HAP cards, and consent forms.
• Maintain and file patient charts and related forms; retrieve records as needed.
• Provide administrative support to physicians, nurses, and other staff.

Skills

Office experience

Typing 35 wpm

Communication skills

Diversity experience

Tools

LA County information system

Job description

JWCH Institute, Inc. in Bellflower, CA is seeking a Front Office Clerk to handle client financial screening and eligibility documentation, while performing reception and front-office duties.

The role includes greeting patients, scheduling appointments, verifying insurance and IDs, processing payments, and coordinating with Medical Records and billing staff. The candidate should be able to work with diverse populations and maintain compliant records.