Dental Front Office & Patient Experience Specialist

Rising Tide Dental; Honolulu (HI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Vision Insurance

Paid Time off

Job summary

Waiʼalae Dental Care is seeking a friendly Front Office Receptionist/Greeter to join our team in Honolulu. You will warmly greet patients, verify insurances, manage scheduling, and support billing and care coordination to ensure a smooth patient experience.

Bring a patient-first approach, strong organizational skills, and familiarity with dental terminology to help our clinicians deliver exceptional care and build lasting patient relationships.

Qualifications

• Background in patient service or front desk roles in healthcare
• Familiarity with dental terminology for clear communication
• Proficiency in office management and organizational skills

Responsibilities

• Greet patients and assist with inquiries about appointments, treatments, and visits
• Explain treatment options clearly to patients and discuss financing options
• Coordinate patient appointments with efficient scheduling and follow-up
• Prepare and maintain accurate patient records including care plans and histories
• Use dental terminology to communicate with clinicians and patients
• Assist in developing treatment plans tailored to patient needs
• Handle clerical tasks, filing, and organized record keeping
• Enter patient information with 10-key typing precision
• Support insurance coding and billing processes
• Deliver exceptional patient service by addressing concerns promptly and professionally

Skills

Patient service

Dental terminology

Office management

Team collaboration

Data entry 10-key typing

Job description

Waiʼalae Dental Care is seeking a friendly Front Office Receptionist/Greeter to join our team in Honolulu. You will warmly greet patients, verify insurances, manage scheduling, and support billing and care coordination to ensure a smooth patient experience.

Bring a patient-first approach, strong organizational skills, and familiarity with dental terminology to help our clinicians deliver exceptional care and build lasting patient relationships.