Dental Front Office Receptionist/Greeter

Rising Tide Dental; Honolulu (HI); In loco; USD 23.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Health Insurance

Vision Insurance

Paid Time off

Descrizione del lavoro

Waiʼalae Dental Care is seeking a friendly Front Office Receptionist/Greeter to join our team in Honolulu. You will warmly greet patients, verify insurances, manage scheduling, and support billing and care coordination to ensure a smooth patient experience.

Bring a patient-first approach, strong organizational skills, and familiarity with dental terminology to help our clinicians deliver exceptional care and build lasting patient relationships.

Competenze

• Background in patient service or front desk roles in healthcare
• Familiarity with dental terminology for clear communication
• Proficiency in office management and organizational skills

Mansioni

• Greet patients and assist with inquiries about appointments, treatments, and visits
• Explain treatment options clearly to patients and discuss financing options
• Coordinate patient appointments with efficient scheduling and follow-up
• Prepare and maintain accurate patient records including care plans and histories
• Use dental terminology to communicate with clinicians and patients
• Assist in developing treatment plans tailored to patient needs
• Handle clerical tasks, filing, and organized record keeping
• Enter patient information with 10-key typing precision
• Support insurance coding and billing processes
• Deliver exceptional patient service by addressing concerns promptly and professionally

Conoscenze

Patient service

Dental terminology

Office management

Team collaboration

Data entry 10-key typing

Descrizione del lavoro

At Wai'alae Dental Care we don’t just provide dental care; we create exceptional experiences! Our passionate team is dedicated to transforming smiles and enhancing lives, and we’re on the lookout for a talented Dental Front Office Receptionist/Greeter to join our family.

We seek a dedicated and detail-oriented individual who will play a crucial role in ensuring that patients receive the highest level of service and care. This position involves checking in patients, verifying insurances, making confirmations calls, providing exceptional customer service, managing patient interactions, and supporting the overall operational efficiency of our practice. The front desk receptionist will work closely with the front office team and healthcare providers to facilitate seamless communication and care delivery.

What You’ll Do

• Greet patients warmly and assist them with inquiries regarding scheduled appointments, pending treatment, next visits.
• Develop and present clear, personalized treatment options that inspire confidence.
• Offer clear and affordable financing options to ensure treatment is accessible for all patients.
• Coordinate patient appointments, ensuring efficient scheduling and follow-up.Prepare and maintain accurate patient records, including care plans and medical histories.
• Utilize dental terminology to communicate effectively with healthcare professionals and patients.
• Assist in developing treatment plans tailored to individual patient needs.
• Manage office tasks such as clerical duties, filing, and maintaining organized records.
• Process patient information with accuracy using 10-key typing skills for data entry.
• Support coding processes for insurance claims and billing purposes.
• Provide exceptional patient service by addressing concerns promptly and professionally.

What You’ll Bring

• A strong background in patient service, focused on creating positive experiences for individuals seeking care.
• Previous experience as a dental treatment coordinator or in a similar role within a healthcare setting is preferred.
• Familiarity with dental terminology to ensure clear communication regarding treatments and procedures.
• Proficiency in office management practices, demonstrating organizational skills that enhance operational efficiency.
• Ability to work collaboratively within a team while effectively managing individual responsibilities.

Why You’ll Love Working Here

• Competitive Compensation Enjoy a salary that reflects your skills and experience, along with a comprehensive benefits package.
• Career Growth We invest in your future with opportunities for professional development and continuing education.
• Vibrant Team Culture Join a supportive, friendly team that celebrates success and fosters collaboration.

Ready to Make a Difference?

If you’re passionate about patient care and eager to be part of an inspiring team, we want to hear from you!

Join us in creating beautiful smiles! today

Job Type: Full-time

• 401(k)
• Health Insurance
• Vision Insurance
• Paid Time off

About Kōkua Smiles and Rising Tide Dental Partners

Kōkua Smiles is a locally focused dental organization serving communities across Oʻahu through four convenient locations: Dental Care of Pearlridge, Honolulu Dental Care, Waiʻalae Dental Care, and Kāneʻohe Family Dental Care. Our teams are committed to providing compassionate, high-quality dental care while creating welcoming experiences for every patient who walks through our doors.

As part of Rising Tide Dental Partners, Kōkua Smiles benefits from the resources, operational support, and professional development opportunities of a growing multi-practice dental organization while maintaining the community-centered culture and individualized care of its local offices.

We believe exceptional patient care begins with an exceptional team. That is why we invest in mentorship, continued education, leadership development, and meaningful opportunities for growth. Whether someone is beginning a career in dentistry or bringing years of experience to our organization, our goal is to provide a supportive environment where team members can build lasting careers, strengthen their skills, and make a positive difference in the communities we serve.

The pay range for this role is:

17 - 22 USD per hour (Wai’alae Dental Care)