Dental Front Office & Patient Care Specialist

cherrytreedental; Black River Falls (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

401(k) employer contribution

PTO (paid time off)

Paid holidays

Professional development allowance

Employee referral bonus

Supportive team environment

Job summary

Black River Family Dentistry is seeking a friendly, organized Business Assistant to join our front office team in Black River Falls, WI. You’ll deliver exceptional patient service, manage scheduling, and support daily clinic operations.

You’ll greet patients, verify insurance, post payments, review treatment plans, and maintain confidential records in a collaborative, patient‑focused environment. Experience in a dental/medical office is welcome but not required.

Qualifications

• High school diploma or equivalent.
• Dental or medical office experience preferred (not required).
• Strong multitasking and leadership abilities.
• Positive, professional communication skills.
• Excellent customer service and attention to detail.
• A team-oriented mindset.

Responsibilities

• Greeting and assisting patients in person and over the phone.
• Scheduling, confirming, and managing appointments.
• Verifying insurance benefits and coverage.
• Posting accurate patient and insurance payments.
• Reviewing treatment plans and explaining next steps clearly.
• Maintaining accurate, confidential patient records.

Skills

Multitasking

Leadership

Communication

Customer service

Attention to detail

Teamwork

Education

High school diploma

Job description

Black River Family Dentistry is seeking a friendly, organized Business Assistant to join our front office team in Black River Falls, WI. You’ll deliver exceptional patient service, manage scheduling, and support daily clinic operations.

You’ll greet patients, verify insurance, post payments, review treatment plans, and maintain confidential records in a collaborative, patient‑focused environment. Experience in a dental/medical office is welcome but not required.