Business Assistant

cherrytreedental; Black River Falls (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

401(k) employer contribution

PTO (paid time off)

Paid holidays

Professional development allowance

Employee referral bonus

Supportive team environment

Job summary

Black River Family Dentistry is seeking a friendly, organized Business Assistant to join our front office team in Black River Falls, WI. You’ll deliver exceptional patient service, manage scheduling, and support daily clinic operations.

You’ll greet patients, verify insurance, post payments, review treatment plans, and maintain confidential records in a collaborative, patient‑focused environment. Experience in a dental/medical office is welcome but not required.

Qualifications

• High school diploma or equivalent.
• Dental or medical office experience preferred (not required).
• Strong multitasking and leadership abilities.
• Positive, professional communication skills.
• Excellent customer service and attention to detail.
• A team-oriented mindset.

Responsibilities

• Greeting and assisting patients in person and over the phone.
• Scheduling, confirming, and managing appointments.
• Verifying insurance benefits and coverage.
• Posting accurate patient and insurance payments.
• Reviewing treatment plans and explaining next steps clearly.
• Maintaining accurate, confidential patient records.

Skills

Multitasking

Leadership

Communication

Customer service

Attention to detail

Teamwork

Education

High school diploma

Job description

Business Assistant (Full-Time)

Black River Family Dentistry, a Cherry Tree Dental Office | Black River Falls, WI

Black River Family Dentistry is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.

Why You’ll Love Working Here:

• Competitive compensation
• Health Insurance - significant employer contributions towards monthly premiums
• Dental Insurance (employer-paid)
• Vision Insurance
• Basic life & long-term disability insurance (employer-paid)
• 401(k) employer contribution
• Up to 3 weeks of PTO in your first year
• Paid holidays
• Annual reimbursement allowance to support employees in their professional development and role-related expenses.
• Employee referral bonus program
• A supportive, team-oriented environment

What You’ll Do:

As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.

Your responsibilities will include:

• Greeting and assisting patients in person and over the phone
• Scheduling, confirming, and managing appointments
• Verifying insurance benefits and coverage
• Posting accurate patient and insurance payments
• Reviewing treatment plans and explaining next steps clearly
• Maintaining accurate, confidential patient records

What We’re Looking For:

• High school diploma or equivalent
• Dental or medical office experience preferred (not required)
• Strong multitasking and leadership abilities
• Positive, professional communication skills
• Excellent customer service and attention to detail
• A team‑oriented mindset

Patient Care Hours:

• Monday:8:00am – 4:30pm
• Tuesday:8:00am – 4:30pm
• Wednesday:8:00am – 4:30pm
• Thursday: 8:00am – 4:30pm

Why Black River Falls?

Nestled in the scenic beauty of west-central Wisconsin, Black River Falls offers small-town charm with access to outdoor adventures like hiking, fishing, and snowmobiling. With a welcoming community, quality schools, and a relaxed pace of life, it’s a great place to build a career and enjoy a balanced lifestyle.